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Rizza Cadillac Buick GMC

Tinley Park, IL

4.6
3,669 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,669 reviews

March 12, 2021

It was very easy working with Jay Bakr! He made The process of leasing my Cadillac XT6 very easy. I would recommend dealing with him if you are interested in a car at this dealership. Very respectful More

by Nis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John O'Connell
Mar 16, 2021 -

Rizza Cadillac Buick GMC responded

We cannot thank you enough for your wonderful review of Rizza Cadillac Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! J.C Rocha- Business Development Manager- jrocha@rizza.com

March 11, 2021

Identified problem with tire I had purchased from this company last week. Seems to be ok so far. Service from John was excellent as usual. More

by emccain77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for the awesome feedback! You're right, John is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 11, 2021

Everything is great thank you really helpful always always great service and Keeps my truck in great condition never have I ever left not satisfied More

by Mary Alvarez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candace Kostial
Mar 15, 2021 -

Rizza Cadillac Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

Mar 15, 2021 -

Rizza Cadillac Buick GMC responded

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March 07, 2021

Staff member was very courteous. I was greeted with a good morning and a smile. I was told that my overall time waiting would be about an hour and it was...this made me very happy for I had other errand More

by snbraun89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hoover
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Choi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Clark
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christen Dargan
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Howard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candace Kostial
Mar 09, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your experience incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. J.C Rocha- Business Development Manager- jrocha@rizza.com

March 07, 2021

My husband and I went to purchase a specific suv from Rizza today, we had the pleasure of working with Larry Papp. He made our car buying experience so effortless! Top notch team here! Highly recommended More

by sc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. J.C Rocha- Business Development Manager- jrocha@rizza.com

March 07, 2021

Mark was very nice and good 😌 with the sale went out the way to make sure everything was good with us getting what we need to do 🙌🏾 More

by ilive1952
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lorenzo
Mar 09, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. J.C Rocha- Business Development Manager- jrocha@rizza.com

March 06, 2021

Dealer of the Year for Good Reason!After waiting 6 plus Dealer of the Year for Good Reason! After waiting 6 plus months for our 2021 Cadillac Escalade Platinum Sport to arrive, we decided to cancel our ord More

by VANES98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christen Dargan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Rizza Cadillac Buick GMC responded

What an enjoyable review to read! It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling satisfied. Don’t hesitate to call or message us should you have any questions. J.C Rocha- Business Development Manager- jrocha@rizza.com

March 06, 2021

Pleasant and efficient experience. Issue was a check engine light and it was diagnosed and rectified quickly and efficiently. Gayle worked quickly and was open and honest. More

by Chris D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christen Dargan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Rizza Cadillac Buick GMC responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. J.C Rocha- Business Development Manager- jrocha@rizza.com

March 06, 2021

Wonderful experience, this is the way a dealership should treat their customers. Everything was excellent from the salesmen, the managers and even the owner came to thank me. A pleasurable and painless trans More

by Dtaylord3229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Munir Nazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Rizza
Mar 09, 2021 -

Rizza Cadillac Buick GMC responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to contact us again for any automotive need that you might have. Until then, take care! J.C Rocha- Business Development Manager- jrocha@rizza.com

March 05, 2021

Becky is the best service advisor. She is an asset to your company. Anytime there is an issue she helps us out with our Cadillac and my GMC Sierra 1500. Will always buy a car at this location because of More

by 2020 Sierra 1500 experience
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Rizza Cadillac Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. J.C Rocha- Business Development Manager- jrocha@rizza.com

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