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Rizza Cadillac Buick GMC

Tinley Park, IL

4.6
3,669 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,669 reviews

March 14, 2021

Waited about 2 hours but satisfied with service. Felt comfortable in waiting room being 6 feet apart from people. ( COVID) Would return again for service. Close to home. More

by aapindelski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Rizza Cadillac Buick GMC responded

We appreciate your input, aapindelski. We're glad to hear that you are consistently impressed with the service we offer here. If there is anything more we can do for you please come back and see us any time! Take care! J.C Rocha- Business Development Manager- jrocha@rizza.com

March 14, 2021

Service people are friendly and efficient. I like that they will set me up with a courtesy car. Everyone for the most part seems honest and knowledgeable. Especially John Howard! More

by jfiffles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gail
Mar 16, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. J.C Rocha- Business Development Manager- jrocha@rizza.com

March 14, 2021

Gayle was the best and Tom in service! I only trust my buick with Cadillac service. Please send coupons through mail because I don't get any More

by charmainekomperda6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom and Gayle
Mar 16, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! J.C Rocha- Business Development Manager- jrocha@rizza.com

March 14, 2021

I bought a vehicle was told they did a 170 point inspection but days after having the car I had problems. I was stuck in the snow, the steering was tight and something was wrong with the suspension More

by joriecurry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Volturo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for sharing your experience with us. We would like to discuss what you’ve detailed regarding your most recent visit. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact jrocha@rizza.com at your earliest convenience so we can resolve your concerns. J.C Rocha- Business Development Manager- jrocha@rizza.com

March 13, 2021

Great service, clean environment and friendly staff. Last minute I had to bring my too little girls with me, they had a child table with crayons and coloring pages. More

by Customer1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. J.C Rocha- Business Development Manager- jrocha@rizza.com

March 13, 2021

Hats off to John OConnell and Jay Bakr for making the buying experience of a fine vehicle painless. John was very knowledgeable and respectful. All expectations were met without any pushback from the R More

by Tom J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John O'Connell, Jim Allegretti, Mike Lorenzo
Mar 16, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. J.C Rocha- Business Development Manager- jrocha@rizza.com

March 13, 2021

I went in for an oil change and I was late for my appointment. The gentleman at the counter told me it was ok and they even washed my car. Thank you More

by AYSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candace Kostial
Mar 16, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for the five-star rating, AYSE! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! J.C Rocha- Business Development Manager- jrocha@rizza.com

March 12, 2021

Came there for an oil change and everything went very well. Service was quick and everyone was friendly. I didn’t have to wait very long. More

by Jello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Wentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Rizza Cadillac Buick GMC responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. J.C Rocha- Business Development Manager- jrocha@rizza.com

March 12, 2021

Very friendly staff and service. Explained problem with cooling system and what would be required to fix it. Also appreciated the ride home when I was told it would be left overnight. More

by joela312
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Rizza Cadillac Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. J.C Rocha- Business Development Manager- jrocha@rizza.com

March 12, 2021

I had the pleasure of dealing with John O’ Connell with my new Cadillac. He explained to me everything I needed to know about my car. He was very patient with me and literally showed me every feature in More

by Nis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John O'Connell
Mar 16, 2021 -

Rizza Cadillac Buick GMC responded

Hi Nis, and thanks for the great feedback! We're very happy that John was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! J.C Rocha- Business Development Manager- jrocha@rizza.com

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