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Rizza Cadillac Buick GMC

Tinley Park, IL

4.6
3,669 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,669 reviews

March 20, 2021

As a military vet I must congratulate your staff on As a military vet I must congratulate your staff on their training,speed and courtesy. My vehicle handled like the day of purchase. Thank you More

by bigden1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candace Kostial
Mar 23, 2021 -

Rizza Cadillac Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. J.C Rocha- Business Development Manager- jrocha@rizza.com

March 20, 2021

Taylor contacted me and had me come in for an XT5, Munir put together an outstanding deal! JIM ALLEGRETTI, you and your staff are true Professionals!!! Both purchases of my Cadillacs were extremely smoot More

by Clete Shaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Munir Nazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. J.C Rocha- Business Development Manager- jrocha@rizza.com

March 19, 2021

M Heffner and Jalal Bakr were courteous and most helpful through out our purchasing of our Cadillac. I would definitely purchase here again. Great experience. More

by rweso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
M Heffner,Jalal Bakr
Mar 23, 2021 -

Rizza Cadillac Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. J.C Rocha- Business Development Manager- jrocha@rizza.com

March 19, 2021

TERRIBLE. Brought car in At my appointment time, they TERRIBLE. Brought car in At my appointment time, they didn’t work on it until Tuesday. I had to keep calling them to find out the status. They kept t More

by D2ORION
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Howard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Rizza Cadillac Buick GMC responded

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 18, 2021

Dealership is professional. The staff is understanding and patient. As a team everyone gets the job done quick and efficiently. I would highly recommend Rizza. More

by Deandra3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Volturo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Rizza Cadillac Buick GMC responded

We cannot thank you enough for your wonderful review of Rizza Cadillac Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 18, 2021

My passenger side door lock froze up & the door wouldn’t open, so to my understanding they had to remove the door panel to repair the door. Ok fine no problem, but in the process of removing the panel it wa More

by STSNP29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Howard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Rizza Cadillac Buick GMC responded

We acknowledge your review and are currently looking into the events you’ve detailed.

March 18, 2021

Good place for oil change . They never resolved my check engine light after numerous times in a repair shop . I might be looking for a different place to finally fix the check engine problem that I have for More

by PIOTRNITON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Rizza Cadillac Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 17, 2021

I brought my car in today because of rust on the 2 doors. The other 2 doors looked good. They insist it is not rust but I will get other opinions More

by WEBBERDENISE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle
Mar 19, 2021 -

Rizza Cadillac Buick GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 17, 2021

Great service John is the best. Came in he knew I had a lot of work put me in a beautiful loaner for the weekend. More

by jaluvta02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! J.C Rocha- Business Development Manager- jrocha@rizza.com

March 17, 2021

We arrived early and were able to be taken care of right away. Everything was done as asked except we special noted for the car not to be washed (they washed it anyway), so when we left we had to take it t More

by saritao2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Rizza Cadillac Buick GMC responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Please feel free to contact us if you have any questions! J.C Rocha- Business Development Manager- jrocha@rizza.com

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