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Rizza Cadillac Buick GMC

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.6
3,676 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,676 reviews

June 12, 2023

The best - friendly, helpful, professional and honest. Most of all they listen to the customer and don’t try to get you to buy something you don’t want. More

by lauraaugie00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2023 -

Rizza Cadillac Buick GMC responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Rizza Cadillac Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 12, 2023

Great Service very professional waiting room Great rest room very clean clean car 🚗 recommend to all friends thank you More

by wjking8604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
JIM LAAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2023 -

Rizza Cadillac Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 11, 2023

Friendly and informative always my appointment is on time and the service is completed fast More

by FOXX3333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 11, 2023

I've driven my 2016 Buick La Crosse for seven years putting just short of 60,000 miles on it. Thanks to John Howard, my service advisor, and the Rizza service department for keeping it in "tip-top" con More

by WJPRKP60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 11, 2023

My repair was quick and painless. Jim did a really good job at diagnosing my car's problem and more. He really went above and beyond. More

by JimDim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JIM LAAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 10, 2023

While the staff is friendly, I waited almost 3 hours for an oil change. It’s not always that slow but it always takes longer than it should More

by NOISE169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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Jun 12, 2023 -

Rizza Cadillac Buick GMC responded

Thanks for your sharing your experience. I do appreciate your patience with the extended wait that you encountered. We strive to provide excellent customer service, and I am glad that this was the case for you! Please let me know if there's anything else we can do for you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 10, 2023

I have had my LaCrosse since 2014 and take my car to Rizza Buick exclusively. Very happy with the results! More

by Dmorande
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2023 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 09, 2023

Larry Papp consulted me on all the options and answered all my questions. He made the process of buying my car very easy. Great guy. More

by Esmith48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 08, 2023

I like my trucks great sells person and yes I will go back send other as well More

by JENKINSC51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Papp
2.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Volturo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Clark
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2023 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Jun 09, 2023 -

JENKINSC51 responded

Thanks I'm bring my Grand daughter soon to trade her car in

June 06, 2023

Great service. Took my xt4 in and got a loaner with no problems. Becky was very helpful. I have a Cadillac dealer 15 minutes away. But I refuse to go there. More

by RIDETHS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2023 -

Rizza Cadillac Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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