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Rizza Cadillac Buick GMC

Tinley Park, IL

4.6
3,668 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,668 reviews

May 03, 2021

I had a great experience with the service department. The staff was very friendly and welcoming from my first call all the way through completion of the work. More

by DDD3POLICE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Rizza Cadillac Buick GMC responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Rizza Cadillac Buick GMC! If there is anything else we can do for you, please feel free to give us a call. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 03, 2021

Only service mgr was wearing masks: all sales reps maskless. Told upon arrival that there was no record of my scheduled appointment- had to show manager my confirmation on my phone. Needed program add More

by Cobra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Monahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Rizza Cadillac Buick GMC responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 02, 2021

Did not care for the woman who sold me my car 3 years ago but really like all the people in the service department especially Danielle O’Connor so decided to get my next car here only because of Danielle. More

by Jean123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O’Connor
May 04, 2021 -

Rizza Cadillac Buick GMC responded

Hello Jean and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Danielle was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 01, 2021

It was fast service. Sales person was immediately available to help me. Test drove the car I wanted to see in minutes. They took great care of me. More

by RLV82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcin
May 04, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 01, 2021

Every time I visit this location for an oil change I getting treated with respect. I am greeted at the door and all my needs are meet. I’m often updated with specific time frame for my vehicle. More

by TSTALLWORTH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 01, 2021

Very professional and did not take a long time.a a a a Very professional and did not take a long time. a a a a a a a a. A a a a a a a a More

by Marxjones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Rizza Cadillac Buick GMC responded

Marxjones, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 29, 2021

Danielle in your service department always provides excellent customer service which makes each experience pleasurable. When I drive in and she’s not there I want to reschedule my service appointmen More

by Helenlyles1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle O’Connell
May 03, 2021 -

Rizza Cadillac Buick GMC responded

Hi and thanks for the great feedback! We're very happy that Danielle was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 29, 2021

I found my buying experience at Rizza Cadillac one of the most pleasant and efficient times in my 50 years of buying cars. The sales and support staff were all knowledgeable and jocular. I would certainly re More

by SWISTO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcin Gacek
May 03, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 28, 2021

Mr. Howard was very helpful. Explained the whole service process. I didn’t have to wait very long for my car, I believe 45 minutes tops!! More

by Viviancook358
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 27, 2021

Thank you so much for everything you did,,it was a very professional and on time,,i am very glad that i become a cadillac owner. More

by M_ALROUSAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle, John O'Connell
Apr 29, 2021 -

Rizza Cadillac Buick GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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