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Rizza Cadillac Buick GMC

Tinley Park, IL

4.6
3,669 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,669 reviews

May 09, 2021

None of the sales people or cashier has on face masks and walking thru the dealership. Not acceptable for CDC standards or safety of customers More

by JEFFREYBROWN4571
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim Monahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 07, 2021

Great communication with problem of vehicle and took time to explain what needed to be fixed.They had loaner car clean and ready for us to drive great experience if you have problems!! Thank you jim More

by NICKEV3
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 07, 2021

They gave me a free loner while my car was being serviced, and had my car done as promised. I recommend Recommend Rizza for my service. More

by Dukester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle
May 10, 2021 -

Rizza Cadillac Buick GMC responded

We cannot thank you enough for your wonderful review of Rizza Cadillac Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 07, 2021

Daniel was super professional and worked extremely hard to solve my problem. She worked the ordering of my part and got me the best deal. More

by trepur99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel.
May 10, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to write this review. We are pleased to hear that Daniel was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 07, 2021

Was told what my car needed. Wasn’t pressured into getting a service I didn’t plan for. Everyone was friendly & nice. Cars in the show room wan beautiful. Very clean establishment More

by swestdean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candace Kostial
May 10, 2021 -

Rizza Cadillac Buick GMC responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Rizza Cadillac Buick GMC was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 06, 2021

Service Department is outstanding.From the moment you Service Department is outstanding. From the moment you walk in, all is under control and moves along very efficiently. Very friendly, helpful More

by JBD0712
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candace Kostial
May 06, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 05, 2021

Price for a new headlight was originally $180... after I complained $100 was magically removed from the cost .............,,,...,,......So I had a problem with that and eventually $100 was deducted from the More

by BDREESE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Howard
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 04, 2021

I was so surprised on how fast I was welcomed it was my first time dealing with the service department they were kind and concerned More

by LED2761
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 04, 2021

As always exceptional service. The way a premium car owner should be made to feel. Out of the 3 Cadillac dealers they are above the other 2 by a mile. That’s why I bought my las 2 Cadillacs from Rizza a More

by Kvari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniele O’Connor
May 06, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 04, 2021

Dan Choi, Jay Pakr, and Finance were all awesome and very helpful. They delivered on what they said and answered all my questions I had. More

by ROB@SOUTHSIDESMITTIS.COM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lorenzo
May 06, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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