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Rizza Cadillac Buick GMC

Tinley Park, IL

4.6
3,688 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,688 reviews

July 02, 2023

I am always confident bringing my car to Rizza for all my car need. It starts with Becky who makes the arrangements to take care of my concerns for my car. Have always been happy with my service . I have got More

by J.kohler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 02, 2023

Very good customer service. Our Mechanic was very informative. The work was completed on my car in the time I was told it would take. More

by Doreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Rizza Cadillac Buick GMC responded

Doreen, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 01, 2023

Professional and clean! The Service Writer, Jim Monahan was very proficient and knew how to make the experience smoother. I thought the issue should have been covered by the More

by ERIC SEARCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Rizza Cadillac Buick GMC responded

Eric, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 01, 2023

Excellent friendly customer service. The entire process was very quick and easy. They made sure that all repairs were fixed before I took the car home. More

by Wilmajs23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Polo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 01, 2023

John Howard did a great job keeping me informed on the status of my car repair. More

by j_donnan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 30, 2023

All personnel were had great performance. Our personal car dealers a pleasure to do work More

by walter2625
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Munir Nazer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Rizza Cadillac Buick GMC responded

Walter, your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 28, 2023

I have purchased my last two vehicles from Rizza and had the pleasure dealing with Larry Papp. Larry is so friendly and pleasant to deal with, I feel like I've known him all my life. Larry explained everyt More

by arlenedubois
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken
Jun 29, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for writing this amazing review for our team! I always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. I hope to earn the opportunity to work with you again in the future. Please let me know if you have any questions. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 28, 2023

John was friendly, professional and very accommodating. I didn't have an appt and was desperate for an oil change. My job doesn't allow much downtime and my schedule is very hectic. John told me what maint More

by Mary M.
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Rizza Cadillac Buick GMC responded

Mary, thank you for reaching out to us and letting me know about your recent visit. I appreciate everything John does for Rizza Cadillac Buick GMC and our customers. Hope to see you again soon! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 28, 2023

Brought in car for recall service. Picked up car once completed and I have 4 different service lights on, install updates constantly beeping but won’t update and 2 alerts going off. Ve More

by JBUCKLEY921
Workmanship
Recommend Dealer
No
Employees Worked With
JIM LAAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Rizza Cadillac Buick GMC responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 28, 2023

Everything was great and I had no problems getting everything that I needed. Thank you. More

by Boochie1963
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
JIM LAAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Rizza Cadillac Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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