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Rizza Cadillac Buick GMC

Tinley Park, IL

4.6
3,687 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,687 reviews

August 01, 2023

Thank you for taking your time to fully explain the process in the full repair of the vehicle. I grew up in Michigan…. Worked with material testing for automotive companies…. So I know a snow job whe More

by Mbappleton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wrote the check and walked…. All good
Aug 03, 2023 -

Rizza Cadillac Buick GMC responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 30, 2023

Prompt and courteous service of my vehicle. Comfortable waiting area with refreshments & snacks. Rizza Cadillac is a classy dealership! More

by JeffScheiner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 30, 2023

Awesome customer service, and an all around fantastic staff!!! Couldn’t ask for better treatment, from the crew in the Service Department! More

by curtissweat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Rizza Cadillac Buick GMC responded

I appreciate your kind words about our service team. Thank you for choosing Rizza Cadillac Buick GMC for your vehicle needs. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 28, 2023

We thoroughly looked around and found the best salesman and staff at Rizza GMC! Robert and Kenny really worked with us and after months of searching we turned in my lease and bought a gorgeous red Terrrain More

by ljarvis43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Kostro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for this review. We really appreciate you leaving us your input. I am very pleased to hear that Kenny and Robert could make your car shopping experience so pleasurable and stress free. I am glad to hear you are loving your new Terrain. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 28, 2023

They always get me in and out so quick! Plus everyone is great to work with! More

by Phernandez549
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Rizza Cadillac Buick GMC responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and I'm thrilled to hear that you feel you had such a wonderful experience with our entire team. I'm happy to hear that you can trust us with your vehicle, and I hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 28, 2023

Dealership could have been better at the overall transaction with the price of both my trade in as well as the purchase price of the vehicle purchased. More

by DMTB54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ryan Baker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Rizza Cadillac Buick GMC responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 27, 2023

I have purchased my last 5 vehicles from Rizza and had the pleasure dealing with Larry Papp.Larry is so friendly and pleasant to deal with , I feel like Ihave known him all my life .Larry explanined e More

by Annie Anderson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Rizza Cadillac Buick GMC responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long term customer relationships and I truly value your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 27, 2023

Not from the area, but when an issue came up while nearby, they provided great service to get my truck fixed immediately. More

by josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for the kind words, Josh. We're completely committed to providing top quality service and I'm thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Rizza Cadillac Buick GMC, we value our customers and we look forward to seeing you down the road. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 26, 2023

Service was fantastic! Will not go to any other Cadillac service department because Rizza is the best! More

by TREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Rizza Cadillac Buick GMC responded

I appreciate your input. I'm glad to hear that you are consistently impressed with the service we offer here at Rizza Cadillac Buick GMC. If there is anything more I can do for you please come back and see us any time! Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 26, 2023

I was told that my service visit (replace steering wheel and oil change) would take at least three hours. Since I elected to wait, I was pleasantly surprised when it took slightly less than two. Everything More

by whanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Rizza Cadillac Buick GMC responded

Whanna, thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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