Rizza Cadillac Buick GMC

In my 70 years on this planet, this is the worst car dealership I have ever leased a new car from. They lie, especially the sales manager. They deliver a vehicle that is not even clean. This is a Cadi dealership I have ever leased a new car from. They lie, especially the sales manager. They deliver a vehicle that is not even clean. This is a Cadillac dealership and this is the first Cadillac I have had. The car itself is good. I actually like it. I got screwed out of a free charger installation and stuck with a free charging service I can't use since there are none of them within 120 miles from me. I tend to trust people. I learned my lesson and lost faith in people. They lie extensively. They don't return your calls. I will never deal with them again and I don't think you should either. More

Want to take the time to thank Jay Bakr for his help in the resolution of an issue I had with my 2025 XT5. The customer care after the sale that Jay exhibited should be an example for the industry the resolution of an issue I had with my 2025 XT5. The customer care after the sale that Jay exhibited should be an example for the industry More

Kudos to this dealership! I would recommend Joe Rizza of Tinley park when buying a car. they went out of their way to find me the car, color and price I wanted. Thanks to Car I would recommend Joe Rizza of Tinley park when buying a car. they went out of their way to find me the car, color and price I wanted. Thanks to Carlos and Anthony I have the car of my dreams. Their service department assisted me with a few things and were very helpful. Pat More

Thank you Larry Papp for making our car buying experience quick and painless. We stopped in thinking we wouldn't have time to complete a purchase but Larry helped make it happen while being respectful of ou quick and painless. We stopped in thinking we wouldn't have time to complete a purchase but Larry helped make it happen while being respectful of our time. More

Rizza and Salesman Larry Papp were a pleasure to deal with even the finance department Made it simple and easy . Larry was a straight shooter not your typical shell game that a lot of dealerships are with even the finance department Made it simple and easy . Larry was a straight shooter not your typical shell game that a lot of dealerships are . I would highly recommend Larry Papp at Rizza . More

My daughter needed to return a lease and purchase a vehicle. Larry Papp took care of us quickly and efficiently. I've leased several vehicles and purchased my most recent vehicle from Larry Papp and Ri vehicle. Larry Papp took care of us quickly and efficiently. I've leased several vehicles and purchased my most recent vehicle from Larry Papp and Rizza and all my interactions with Rizza have been 5 star experiences. More

I would like to thank sales associate Marcin Gacek for doing a phenomenal customer service job. He was patient, professional and courteous. He knew my needs and fulfilled them with them with the assistanc doing a phenomenal customer service job. He was patient, professional and courteous. He knew my needs and fulfilled them with them with the assistance of Kenny. Matt in finance was truly a wonderful and courteous person as well. I truly will refer my friends to this dealership. Thanks again for all of your help. I am blessed to know that people still do really care. More

Ordered and bought a 2025 Cadillac XT5 from Rizza Cadillac. My wife and I cannot say enough about the outstanding experience we had at this store. Sales Manager Jay Bakr and sales representative Da Cadillac. My wife and I cannot say enough about the outstanding experience we had at this store. Sales Manager Jay Bakr and sales representative Dan Choi were excellent to work with. The follow up after the sale by Jay and Dan illustrates their commitment to professionalism and customer satisfaction. More

Service that was provided was not what I was used to. I was given the run around and treated very badly. I will never come back to Rizza for any type of service. I was given the run around and treated very badly. I will never come back to Rizza for any type of service. More

Silver Lining in All of It When I found out my GMC Terrain was considered totaled, I was gutted. I bought my Terrain 6 years ago from Rizza and loved every bit of it. Coming back to Rizza, Larry took Terrain was considered totaled, I was gutted. I bought my Terrain 6 years ago from Rizza and loved every bit of it. Coming back to Rizza, Larry took care of me and my family as we were reeling from the car accident. He is so kind, empathetic, and organic. Speaking with Larry while we were walking through my 2nd purchase of my next Terrain was the silver lining in all that my family had experienced. I am so grateful that Larry took the time to listen and be with me and my family during this moment. My favorite part was that he was present every step of the way. More