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Rizza Cadillac Buick GMC

Tinley Park, IL

4.6
3,685 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,685 reviews

December 05, 2024

Larry was very knowledgeable of the car, easy going, and made the experience great! Good atmosphere and people. More

by Cole
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Rizza Cadillac Buick GMC responded

Thank you, Cole, for your kind words! I'm thrilled to hear that you had a great experience with us at Rizza Buick GMC. Our team takes pride in providing knowledgeable and friendly service, and it's wonderful to know that came through during your visit. I look forward to seeing you again soon! Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

November 28, 2024

Thank you for you honest service, although a little steep, but nonetheless always a good experience to have Rizza service our cars. More

by lousuffi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
JIM LAAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Rizza Cadillac Buick GMC responded

Thank you for your feedback! I truly appreciate your kind words about the service experience at Rizza Buick GMC. I strive to provide excellent service and value to our customers. I'm glad to hear that you consistently have a good experience with us. I look forward to seeing you again for your next service needs! Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

November 13, 2024

In my 70 years on this planet, this is the worst car dealership I have ever leased a new car from. They lie, especially the sales manager. They deliver a vehicle that is not even clean. This is a Cadi More

by RIZZA Sucks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jay Bakr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Richko
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian James
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : greg in sales was actually OK but he was not the one controlling the deal.
Nov 14, 2024 -

Rizza Cadillac Buick GMC responded

Thank you for sharing your feedback with us. We appreciate your feedback and would like to discuss this matter with you directly and work towards a resolution. Please contact me at your earliest convenience. Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

November 05, 2024

Want to take the time to thank Jay Bakr for his help in the resolution of an issue I had with my 2025 XT5. The customer care after the sale that Jay exhibited should be an example for the industry More

by dirtracer8888
Recommend Dealer
Yes
Employees Worked With
Jay Bakr
Nov 06, 2024 -

Rizza Cadillac Buick GMC responded

Thank you so much for your wonderful review! I'm thrilled to hear that Jay provided exceptional customer care in resolving your issue with your 2025 XT5. At Rizza Buick GMC, I strive to set the standard for post-sale support, and it's fantastic to know that Jay exemplified this. I appreciate your kind words and hope to see you again soon! Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

November 03, 2024

Kudos to this dealership! I would recommend Joe Rizza of Tinley park when buying a car. they went out of their way to find me the car, color and price I wanted. Thanks to Car More

by porr51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Rizza Cadillac Buick GMC responded

Thank you so much for your wonderful review, Pat! We’re thrilled to hear that Joe and our team, including Carlos and Anthony, went above and beyond to help you find the car of your dreams. It's great to know that our service department was able to assist you as well. We appreciate your recommendation and look forward to seeing you again at Rizza Buick GMC! Enjoy your new vehicle! Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

October 30, 2024

Thank you Larry Papp for making our car buying experience quick and painless. We stopped in thinking we wouldn't have time to complete a purchase but Larry helped make it happen while being respectful of ou More

by KCase
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Rizza Cadillac Buick GMC responded

Thank you for your kind words! We're thrilled to hear that Larry made your car buying experience at Rizza Buick GMC quick and painless. We always strive to respect our customers' time while providing excellent service. We appreciate your feedback and hope to see you again for your future needs! Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

October 30, 2024

Rizza and Salesman Larry Papp were a pleasure to deal with even the finance department Made it simple and easy . Larry was a straight shooter not your typical shell game that a lot of dealerships are More

by Joe M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Rizza Cadillac Buick GMC responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with Larry and our finance department at Rizza Buick GMC. Our team strives to provide straightforward and hassle-free service, and it's fantastic to know we met your expectations. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

October 09, 2024

My daughter needed to return a lease and purchase a vehicle. Larry Papp took care of us quickly and efficiently. I've leased several vehicles and purchased my most recent vehicle from Larry Papp and Ri More

by billbuechele
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Rizza Cadillac Buick GMC responded

Thank you for your wonderful review! We truly appreciate you sharing your experience with Larry Papp and your positive interactions at Rizza Buick GMC. It's great to hear that we've consistently provided you with 5-star service throughout your leasing and purchasing journeys. We look forward to assisting you again in the future! Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

October 07, 2024

I would like to thank sales associate Marcin Gacek for doing a phenomenal customer service job. He was patient, professional and courteous. He knew my needs and fulfilled them with them with the assistanc More

by Pattycakegr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Richko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcin Gacek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Barley
Oct 07, 2024 -

Pattycakegr responded

Thank you

Oct 30, 2024 -

Rizza Cadillac Buick GMC responded

Thank you so much for your wonderful review! I truly appreciate your kind words about Marcin, Kenny, and Matt at Rizza Buick GMC. It’s great to hear that they provided you with exceptional service and met your needs. I am grateful for your referrals and look forward to assisting you and your friends in the future. Thank you for being a valued customer! Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

September 28, 2024

Ordered and bought a 2025 Cadillac XT5 from Rizza Cadillac. My wife and I cannot say enough about the outstanding experience we had at this store. Sales Manager Jay Bakr and sales representative Da More

by dirtracer8888
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales manager Jay Bakr
Sep 30, 2024 -

Rizza Cadillac Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear about your outstanding experience at Rizza Buick GMC while purchasing your 2025 Cadillac XT5. It’s great to know that Jay and Dan provided you with excellent service and their commitment to professionalism truly made a difference. We appreciate your trust in us and look forward to welcoming you back in the future! Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

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