Rivertown Toyota

Quick service, nice staff, good communication methods, easy appointment booking, respectful, and spacious waiting area. easy appointment booking, respectful, and spacious waiting area. More

Dane was my service advisor and kept me informed of any changes needed. I also spoke with Janice who was very kind and courteous. The tech, Kyle, took care of my vehicle needs completely and was very cons changes needed. I also spoke with Janice who was very kind and courteous. The tech, Kyle, took care of my vehicle needs completely and was very conscientious of my work belongings that had to be left in the truck. I truly appreciate it. More

Courteous and prompt service. Very professional. Met my needs efficiently. Showed concern and gave immediate attention to the reason for my visit. Very professional. Met my needs efficiently. Showed concern and gave immediate attention to the reason for my visit. More

I waited for about three hours for my oil change. It turns out it had been done for an hour and a half. The service technician just forgot to tell me. It turns out it had been done for an hour and a half. The service technician just forgot to tell me. More

Found a car I like at a reasonable price. Nice sales person. Blah blah blah blah Nice sales person. Blah blah blah blah More

Yesterday I did an oil change and my oil is way over by an inch above the second notch and not in between the notches, this will ruin by engine, don’t you check the people work, I ready to call an lawyer. an inch above the second notch and not in between the notches, this will ruin by engine, don’t you check the people work, I ready to call an lawyer. 2 years ago your mechanic don’t tighten the oil filter and I was losing oil. You need to check your below ave workers work. I will call you Monday. More

Lack of Communication, knowledge, leadership and unprofessional. I will not be visiting nor patronizing again. unprofessional. I will not be visiting nor patronizing again. More

They accepted vehicle at the scheduled time and completed the work satisfactorily in a short time while I waited. the work satisfactorily in a short time while I waited. More

Amazing customer service. The whole process took no more than 2-3 hours. Brittany was extremely helpful and knowledgeable throughout the whole process. Highly recommend RIVERT The whole process took no more than 2-3 hours. Brittany was extremely helpful and knowledgeable throughout the whole process. Highly recommend RIVERTOWN Toyota and I definitely plan to buy from them again. More

09:30-arrived for my 10k Toyota Care service, noted my (driver side front) tire was 5PSI low. 11:30-vehicle was returned to me so I head over to parts to order all weather mats. Realized my same tire (driver side front) tire was 5PSI low. 11:30-vehicle was returned to me so I head over to parts to order all weather mats. Realized my same tire was still 5PSI low, noticed my dirty rims had no disturbance or signs the tires had been rotated. Rear driver side tire had a screw I found in 60 seconds, this should have been identified during the service/safety inspection… 12:00 Service advisor who was very nice agrees they don’t appear to have been rotated. Sends the vehicle back again. 13:30 vehicle returned to me. So 9:30AM to 13:30(1:30PM) for a service, it makes me wonder now if my oil was changed, if my air filter was changed, what else wasn’t complete… interacted with two service advisors Jim and Justine and they were both very professional and courteous. More