Rivertown Toyota

Very poor customer service. Service advisor had limited knowledge. Did not provide me with a full Multiple Point Inspection as I requested. Etc., Etc. Took way too long to co Service advisor had limited knowledge. Did not provide me with a full Multiple Point Inspection as I requested. Etc., Etc. Took way too long to complete requested service. More

Great experience with a remote out of state purchase from Rivertown Toyota. No silly tricks or games, and the level of service I received was exceptional, even picking me up at the airport when I came to tak Rivertown Toyota. No silly tricks or games, and the level of service I received was exceptional, even picking me up at the airport when I came to take delivery. More

Great buying experience with Gene Smith. All my questions were answered and he remained professional. All my questions were answered and he remained professional. More

Excellent service today. My inspection and oil change took less time than expected especially for a busy Saturday. My inspection and oil change took less time than expected especially for a busy Saturday. More

Excellent purchasing experience, and superior service. Staff are very professional and courteous, answering all questions clearly and concisely. Staff are very professional and courteous, answering all questions clearly and concisely. More

Great service. Professional service providers that met my needs effectively. My tech is awesome and great customer service rep. Professional service providers that met my needs effectively. My tech is awesome and great customer service rep. More

Takes long to get someone to get attention to get help, which i understand but it’s just they are all over the place with helping people. Cars fine and everything but when I leave for the past two times th which i understand but it’s just they are all over the place with helping people. Cars fine and everything but when I leave for the past two times the sticker for the oil change mileage, it says the current mileage instead of when it’s needed. I obviously went in and told them and they gave me a new sticker. Overall they’re a good department. More

Extended maintenance care was misrepresented when booking this service. If I had been aware of the cost before the service was done, I'd have gone elsewhere. But now I'm aware that all the free maintenance this service. If I had been aware of the cost before the service was done, I'd have gone elsewhere. But now I'm aware that all the free maintenance is behind me, so I guess I'll only see these guys when there's another recall. More

Justine listened and corrected and confirmed all service concerns. LOVE the video showing inspection and progress! Great enhancement! concerns. LOVE the video showing inspection and progress! Great enhancement! More

Great dealership. We had an easy supportive buying experience. Great staff and managers too! Love our new ride! We had an easy supportive buying experience. Great staff and managers too! Love our new ride! More