Rivertown Toyota

I experienced some serious car problems one morning that made my car dangerous to drive. They didn’t hesitate and told me to bring my car on in and they would take a look at it. They did and provided me wit made my car dangerous to drive. They didn’t hesitate and told me to bring my car on in and they would take a look at it. They did and provided me with an assessment and made good on the repairs and the price they quoted me. Veronica was my car coordinator and I really enjoyed working with her. She was friendly on the phone when I called that morning and took good care of me when I arrived. I will ask for next time too! More

Service manager Mr Michelson is amazing! I would recommend anyone here for service. Thank you I would recommend anyone here for service. Thank you More

Overall an excellent experience after a few issues got worked out. The staff we dealt with today was excellent. Very professional and courteous. Mr Comer went above and beyond to make everything right. worked out. The staff we dealt with today was excellent. Very professional and courteous. Mr Comer went above and beyond to make everything right. Would definitely recommend them and use them again after I wear this truck out like my last one More

Walked in to get a 15k service done. My service advisor was nice and informed me of what was recommended but did not pressure me into getting additional services done. Weekdays seem less My service advisor was nice and informed me of what was recommended but did not pressure me into getting additional services done. Weekdays seem less busy than the weekends. I was in and out in a little over an hour. No complaints. This is my third time there and was better than the previous experiences. More

Service department was very informative and helpful. My tech explained in detail the issues and fixed them appropriately My tech explained in detail the issues and fixed them appropriately More

Every trip they turn off or on a seating I have today was auto headlights auto headlights More

Efficient, personable and professional employee. Explained in terms I could understand (73 year old woman). Was told it would be a one hour wait. It was two hours, but that is okay. Explained in terms I could understand (73 year old woman). Was told it would be a one hour wait. It was two hours, but that is okay. More

Appointment made with no problem. Courteous service. I was kept informed on my trucks service, as it was being worked on. Thank You! Courteous service. I was kept informed on my trucks service, as it was being worked on. Thank You! More

They are quick and attention to detail is top notch. I take all my Toyota's there. I take all my Toyota's there. More

There needs to be better communication between customers and the advisors. My car was there for a week and I received little to no communication or updates throughout the entire process. I spoke to a differ and the advisors. My car was there for a week and I received little to no communication or updates throughout the entire process. I spoke to a different advisor everytime I called for an update. Please do better with your communication More