Rivertown Toyota

Please note I dealt with Chance and Jim. Told me from the onset 2.5 to 3 hour wait ( Chance) with I appreciated. I checked the real-time app you offer at the 2 hour mark and it was on arriv Told me from the onset 2.5 to 3 hour wait ( Chance) with I appreciated. I checked the real-time app you offer at the 2 hour mark and it was on arrival. Per instructions I texted and within 3 minutes got a response ( Jim? or Chance? ). Both were helpful and thoughtful. BUT the chairs in the waiting room need some work. Poor presentation and uncomfortable. More

Excellent service and excellent customer service. ...highly recommended.. service dept cant be beat.....easy to schedule appts ...highly recommended.. service dept cant be beat.....easy to schedule appts More

Kinda Disappointed in Toyota that they CANT live up to Promise to Provide the 2nd key as promised...Funny you can BUY a 2nd key but NOT be provided one as promised...Would not Recommend Toyota because of Promise to Provide the 2nd key as promised...Funny you can BUY a 2nd key but NOT be provided one as promised...Would not Recommend Toyota because of this... More

Not even mentioning the Service. ..I was injured by a sign that fell noone asked how I was feeling. They just stated they can't view the camera until Monday. I wasn't even offered a c ..I was injured by a sign that fell noone asked how I was feeling. They just stated they can't view the camera until Monday. I wasn't even offered a cup of water while waiting on my Ambulance. More

For a busy location they are fairly efficient. They make good attempts with communication while your vehicle is being serviced. Thanks. They make good attempts with communication while your vehicle is being serviced. Thanks. More

The service department here was very professional, courteous and friendly. They did an awesome job on our headlight restoration! courteous and friendly. They did an awesome job on our headlight restoration! More

If the dealership owner wishes to contact me, I’d be happy to provide details so they can improve their service experience. happy to provide details so they can improve their service experience. More

They live up to the expectation of true car salesmen. The service department gets 10 thumbs down it’s never an experience to write home about. Wish we had more options closer to home. The service department gets 10 thumbs down it’s never an experience to write home about. Wish we had more options closer to home. More

Schedule appointments have been good. At times waiting on service has been lengthy, but work has been well. Satisfied customer. At times waiting on service has been lengthy, but work has been well. Satisfied customer. More

Everybody is very friendly and knowledgeable. I was especially impressed with sales associate Joey McLendon and his boss in the finance office. Also we were impressed with the people who did the I was especially impressed with sales associate Joey McLendon and his boss in the finance office. Also we were impressed with the people who did the window tinting. Toyota is fortunate to have such good people. I will recommend my friends consider them when searching for a vehicle. Sincerely, Olin and Rebeca Doss More