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Rivertown Toyota

Columbus, GA

Overview
Reviews
Vehicles
4.2
856 Reviews
Call Dealership (706) 324-1234

1661 Whittlesly Road

Columbus, GA

31904

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Showing 856 reviews

December 03, 2024

They were very helpful in showing us the new Toyota Crown Signia . Though the color we desired was not available they found one in a very short period of time. More

by poppietwiggs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bolin Avelis, John Hopkins
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December 03, 2024

Service guy was very polite, friendly. I wish I could remember his name. My wait was very short, and I was very pleased! Good job!! Thanks! More

by 1954debn
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
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Dec 20, 2024 -

Rivertown Toyota responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

November 30, 2024

The service technician Austin was very professional as well as knowledgeable in service to the customer. More

by swgl_95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Melendez
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Dec 01, 2024 -

Rivertown Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 30, 2024

I normally get my cars servced there. But the last few times the prices have been high. I get one price when I schedule online and charged more when I pick up the car, over 30 dollars. More

by mark.a.timberlake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Hopkins
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Dec 03, 2024 -

Rivertown Toyota responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Bradley Williams General Manager bwilliams@rivertownautomall.com

November 29, 2024

Everyone was super nice and provided a nice environment. My salesman, Kevin was very helpful and made the process smooth! More

by Anna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Ellis
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Dec 01, 2024 -

Rivertown Toyota responded

Hi Anna, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rivertown Toyota. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 27, 2024

My vehicle came in for its 10,000 mile service. The service was completed in less time than anticipated. Quick and friendly service. More

by jdoz1209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine Haas
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Nov 29, 2024 -

Rivertown Toyota responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 22, 2024

Desmond was very professional. he keep me abreast of everything that was going on with my vehicle, I also gave recommendations. Was pleased with his overall service More

by twncam22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
desmon baker
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Nov 25, 2024 -

Rivertown Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to Desmond here at Rivertown Toyota! Thanks again for the recommendation, and have an amazing day!

November 22, 2024

Veronica in the service department is absolutely amazing! I had problems with my Tundra while out of town and stopped at the dealership to get some help. She was more than accommodating and made sure to ge More

by Austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica Gearhart
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Nov 25, 2024 -

Rivertown Toyota responded

Hi Austin, thank you for your kind review; we are happy to pass along your comments to Veronica here at Rivertown Toyota! Thanks again for the recommendation, and have an amazing day!

November 21, 2024

Prompt service, and great attention. My car was in and out with no appointment and they text and call with updates. I am very happy with Rivertown! More

by Bmcbride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
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Nov 22, 2024 -

Rivertown Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

November 21, 2024

Brittany was exceptional to work with Dealer did a great job of helping to get the car that we wanted More

by Kcork1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Thomas
Report | Print
Nov 22, 2024 -

Rivertown Toyota responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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