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Rivertown Toyota

Columbus, GA

4.0
640 Reviews

1661 Whittlesly Road

Columbus, GA

31904

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Showing 640 reviews

April 10, 2024

From experiencing an exceptional purchase process through 5 years of regular maintenance service, Rivertown Toyota has always met my most optimistic expectations from this dealership. They are exceptional i More

by Dlapp0114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natali
Apr 12, 2024 -

Rivertown Toyota responded

It's great to hear about your excellent experiences at Rivertown Toyota! From purchasing to regular maintenance, we're committed to exceeding your expectations. Our thorough checks and clear communication ensure your vehicle's safety. We're glad we could promptly address your battery issue under warranty. Thanks for your feedback, and we look forward to serving you again!

April 10, 2024

First My name is Joann not Joeanna, I was very pleased with my service. Thanks More

by Joann Gamble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance Thompkings was great. He explained to me in detail what was going on with my car. I look forward to being my car back in and Chance assisting me.Thank you for your help.
Apr 12, 2024 -

Rivertown Toyota responded

We are thrilled to hear that you had a pleasing experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 07, 2024

Everything is great. The appointment on time. Their services and the attention awesome. The price is good. Thank you guys.. More

by jmfernandez58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie
Apr 09, 2024 -

Rivertown Toyota responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 06, 2024

The staff is awesome. They are always so friendly and helpful! The wait time is reasonable. More

by Deenleighanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natali
Apr 09, 2024 -

Rivertown Toyota responded

We are thrilled to hear that you had an awesome experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 02, 2024

Hard to make an appointment. Had to drive to the dealership just to speak to someone. Did not want to deal with the call center. More

by Rhonda.evans
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Apr 12, 2024 -

Rivertown Toyota responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

March 29, 2024

I would go back to this dealer any day fast and friendly love the staff More

by ritisha.cope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Apr 03, 2024 -

Rivertown Toyota responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

March 28, 2024

The service was quick and convenient. I was able to get in and out about a hour. More

by Tmtamale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Mar 30, 2024 -

Rivertown Toyota responded

We are thrilled to hear that you had a quick and convenient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 27, 2024

Great and warm welcome service each time I called or text thanks for your service More

by sebastianrogers48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr.Brockton
Mar 29, 2024 -

Rivertown Toyota responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 27, 2024

I have a 2022 Corolla Cross, I love it! ! The team at Rivertown Toyota have always taken very good care of me and my car. Courteous, polite, thorough and professional. Thank you!! More

by PchyKeenGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Wilbanks, I don’t know the service technician’s name but he was great!
Apr 03, 2024 -

Rivertown Toyota responded

That's wonderful to hear! We're thrilled that you love your 2022 Corolla Cross and that the team at Rivertown Toyota has consistently provided you with excellent care. We strive to maintain a courteous, thorough, and professional service experience for all our customers, and we're glad that we've met your expectations. We appreciate your loyalty and look forward to serving you in the future!

March 26, 2024

Always efficient and courteous when dropping my truck off for service. Very nice service staff More

by Vito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natali Tarin-Whitaker
Mar 28, 2024 -

Rivertown Toyota responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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