Rivertown Toyota

Very good service representative was very respectful and bought me lunch and took his time and got me what I was looking for and made sure I was satisfied bought me lunch and took his time and got me what I was looking for and made sure I was satisfied More

Service team was kind and helpful. Thankful to finally have air bag recall taken care of. It had been a year since our first notice. have air bag recall taken care of. It had been a year since our first notice. More

Lengthy service time and wrong communication I needed a tire, called and was told it was not in stock. They said it would be in that afternoon. 3 days later the tire arrived and I was told to mak I needed a tire, called and was told it was not in stock. They said it would be in that afternoon. 3 days later the tire arrived and I was told to make an appointment to install the tire. I spoke with a rep and we agreed on a time. Later the email came reminding me of the appointment which had the wrong time.this happened 3 times. Today I went in for my appointment and was told it would be an hour. I thought this was lengthy for take off a tire and replace with another tire. After an hour and a half I checked and was told it would be 30 more minutes. At that point, a rep came to ask me, WHICH tire needed replacing, so obviously work had not begun. I waited at the dealership for 3 hours, being given incorrect updates the whole time. When I left the dealership the front screen on the dashboard was showing only a picture of the car with the pressure of all four tires. I tried to reset to normal screen and could not. I called to ask for a reset help and was transferred to a service tech who hung up on me. Not a happy camper. More

Always great service. Will not take my car anywhere else. Service reps are always courteous. They are helpful and knowledgeable at their jobs. I recommend Rivertown to everyone. Service reps are always courteous. They are helpful and knowledgeable at their jobs. I recommend Rivertown to everyone. More

Excellent service, always treats you like your special! New use any other service for the care of my 2018 Prius. Always recommend to my friends. New use any other service for the care of my 2018 Prius. Always recommend to my friends. More

He was dedicated, always letting me know the status of the service, worried about me not getting to lunch on time. Ken truly made a difference today. Amazing employee. Went above and beyond the line of du the service, worried about me not getting to lunch on time. Ken truly made a difference today. Amazing employee. Went above and beyond the line of duty to show me he cared. More

Very pleased with service department. Fast and friendly. Very nice waiting area. Everyone is always so helpful. Glad we got a Toyota. Best service department! Very nice waiting area. Everyone is always so helpful. Glad we got a Toyota. Best service department! More

Very attentive and polite staff , service is excellent excellent waiting area While vehicle is being taken care. Dealer you can count for any services on your vehicle excellent waiting area While vehicle is being taken care. Dealer you can count for any services on your vehicle More

I had a.recall installation on my Tundra. The estimated time was right on. I received an e-mail during the work giving me the results of the inspection and was able to opt whether I wanted the discrepanci time was right on. I received an e-mail during the work giving me the results of the inspection and was able to opt whether I wanted the discrepancies corrected. Everything worked perfectly. This review form sucks. More