Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rivertown Toyota
Columbus, GA
822 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 822 reviews
August 02, 2020
Excellent service very personable and knowledgeable five stars-We worked with Chris the manager and John GOGEL the salesman and they both get the highest ratings possible stars-We worked with Chris the manager and John GOGEL the salesman and they both get the highest ratings possible More
by Ses
Employees Worked With
John Excellent service very personable and knowledgeable five starsgogel
July 26, 2020
I got approved via text message and knew what I needed to be able to drive over 3 hrs there to get there and immediately get to get in my new car and drive it and then within 30 mins or less had all paperwor be able to drive over 3 hrs there to get there and immediately get to get in my new car and drive it and then within 30 mins or less had all paperwork signed and done and out the door with my wonderful car. Thanks for being super nice and really fast to work with!!! More
by ashleybrevig
Employees Worked With
The finance guy, John Hopkins
July 26, 2020
The service was excellent. Melissa was very professional with a great attitude and seemed so excited with her job. I will always ask for her if I need assistance. with a great attitude and seemed so excited with her job. I will always ask for her if I need assistance. More
by Marvalene. Fletcher
Employees Worked With
John Hopkins
July 23, 2020
My experience was awesome! Holden Benoit my salesman was there to meet every need! He was able to find a specific vehicle I wanted not at that location. He went above and beyond! I am a pastor and will t there to meet every need! He was able to find a specific vehicle I wanted not at that location. He went above and beyond! I am a pastor and will tell my membership about my great experience! I really liked how Holden was not pushy but very helpful. More
by joshuawarrior
Employees Worked With
Holden Benoit
July 10, 2020
The sales people were ready to serve! Melissa answered our questions sufficiently and patiently worked with us as we made a decision. There were a variety of Tacoma’s to look over. our questions sufficiently and patiently worked with us as we made a decision. There were a variety of Tacoma’s to look over. More
by Brad
Employees Worked With
Melissa Glab, John Hopkins
July 03, 2020
We came to see a wider options of Tacoma trucks. I appreciate having choices of different models. We weren’t sure we were going to buy today but are driving off in a new truck! Our sales woman was ea appreciate having choices of different models. We weren’t sure we were going to buy today but are driving off in a new truck! Our sales woman was easy to talk to. She cut to the chase and didn’t attempt manipulation. More
by Ivett
Employees Worked With
Melissa glab, John Hopkins
July 01, 2020
Easy to work with ! Easy to work withEasy to work with Easy to work with ! Easy to work with Easy to work with easy to work with easy to work with, easy to work with, easy to work with Easy to work with ! Easy to work with Easy to work with easy to work with easy to work with, easy to work with, easy to work with More
by Me
Employees Worked With
Skyler Toole was my salesman and did an excellent job, John Hopkins
June 28, 2020
We were visiting family in Columbus for a few days when we decided to go ahead and trade our car for a Sienna before driving back home. Great experience - everyone was very helpful! Melissa even drove to A we decided to go ahead and trade our car for a Sienna before driving back home. Great experience - everyone was very helpful! Melissa even drove to Atlanta to pick up the Sienna we wanted, then dropped it off to us when we didn’t have time to go back to the dealership. I appreciated the service, and the deal. More
by Cindy
Employees Worked With
Melissa, John Hopkins
June 15, 2020
Excellent salesperson with a great interpersonal skill set. Very personable and accommodating. Grade the encounter and results ...”5” Very concerned on entry but she turned it around. set. Very personable and accommodating. Grade the encounter and results ...”5” Very concerned on entry but she turned it around. More
by Steve.machen
Employees Worked With
Melissa Glab
May 26, 2020
I recently bought I camry from this dealer and brought it in for service for a rear camera detection error and now having to pay to have it fixed because the warranty won't cover it. Dealer saying since I in in for service for a rear camera detection error and now having to pay to have it fixed because the warranty won't cover it. Dealer saying since I installed fog lights so that is what's causing the issue. So I guess if I replace a battery then it will happen again. And I will be charged again. What's the use in having a warranty if it's not going to cover it. I am not coming back to this dealer. More
by Sddavis29
Employees Worked With
John Hopkins
