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Rivertown Toyota

Columbus, GA

4.2
822 Reviews

1661 Whittlesly Road

Columbus, GA

31904

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Showing 822 reviews

November 19, 2020

Ken was very nice. Explained everything and service was great. Waiting room was clean as were the restrooms. Sanitizers were placed throughout. Very timely service. More

by Rschaffeldjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken
Nov 20, 2020 -

Rivertown Toyota responded

Thank you for your kind words for our staff, we appreciate it!

November 19, 2020

Excellent service department and Tre Thomas, service advisor, goes the distance to take care of customers needs. Good service, friendly and fast. I will return. More

by janderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tre Thomas
Nov 20, 2020 -

Rivertown Toyota responded

Thank you for your kind words for our staff, we appreciate it!

November 17, 2020

I was sent a notice that I would get valet service on 11/12 at 9:30. No one showed up. Note I hadn’t asked for it. I would have liked it because of the pandemic. I was told they didn’t have valet because More

by lewlieb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki
Nov 20, 2020 -

Rivertown Toyota responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

November 11, 2020

Always have my car ready on time. Fair price. Like the Dealership. Will go back for my next car. Love my Toyota and the great reliability, More

by Big B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nakia, John Hopkins
Nov 13, 2020 -

Rivertown Toyota responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

November 08, 2020

John Gogel did an outstanding job today selling me a 2020 Toyota RAV4. When I get ready to buy another car I will come see him. More

by PastorMark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Nov 13, 2020 -

Rivertown Toyota responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

October 16, 2020

Clean center and Covid protection in place. We were not hassled while we were looking around but once we reached out for information it was easy peasy! Scotty was willing to work with us to get us in our v More

by josbornernc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa G. Joey L. Scotty
Nov 13, 2020 -

Rivertown Toyota responded

Thank you for your kind words for Scotty! We are thrilled that he provided you with an easy car buying experience. Congratulations on your new car!

October 15, 2020

Worst dealer in the area of Columbus. They made shady deal and leasing car at the higher price when see the young military guy and rip him off his hard earned money. More

by Kash Lodhi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Hopkins
Oct 19, 2020 -

Rivertown Toyota responded

Thank you for bringing this to my attention. I apologize you experienced an issue with your service. I would like an opportunity to fix this and to earn your business. Please contact me at jwing@RivertownToyota.com. I look forward to speaking with you. Jenifer Wing, Service Director

Oct 19, 2020 -

Kash Lodhi responded

I have always supported River town Columbus and Columbus businesses but this time I will take my business elsewhere. Next, I will be reporting you to Best business bureau.

October 08, 2020

The salesman seemed very apathetic. He proceeded to do other things while I was at his desk. Additionally the finance manager was completely uniformed on how to register my car out of state. On a whole, m More

by AJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Hopkins
Oct 10, 2020 -

Rivertown Toyota responded

I apologize that you experienced an issue while purchasing your vehicle. Can you please contact me so I can make this right? I cannot find your name in our database. I would love to hear back from you at ceasters@rivertowntoyota.com. Chuck Easters, General Manager

September 30, 2020

Bryon Brown was fantastic well knowledge sells man. I knew that God had him in place just for us, wasn't looking to trade in. More

by lady1person
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Nov 13, 2020 -

Rivertown Toyota responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

September 05, 2020

Excellent Customer Service!!!!! It was quick and easy! For the most part no hassle! I would recommend anyone to go and see sales man z. More

by Tijuana O.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Z couch
Sep 26, 2020 -

Rivertown Toyota responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

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