Rivertown Toyota
Columbus, GA
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Ken was very nice. Explained everything and service was great. Waiting room was clean as were the restrooms. Sanitizers were placed throughout. Very timely service. great. Waiting room was clean as were the restrooms. Sanitizers were placed throughout. Very timely service. More
Excellent service department and Tre Thomas, service advisor, goes the distance to take care of customers needs. Good service, friendly and fast. I will return. advisor, goes the distance to take care of customers needs. Good service, friendly and fast. I will return. More
I was sent a notice that I would get valet service on 11/12 at 9:30. No one showed up. Note I hadn’t asked for it. I would have liked it because of the pandemic. I was told they didn’t have valet because 11/12 at 9:30. No one showed up. Note I hadn’t asked for it. I would have liked it because of the pandemic. I was told they didn’t have valet because of the pandemic! Finally I got someone to pick me up so I wouldn’t have to join the folks in waiting room. Once there I was served by Nikki who gave excellent service and kept her mask on the whole time! More
Clean center and Covid protection in place. We were not hassled while we were looking around but once we reached out for information it was easy peasy! Scotty was willing to work with us to get us in our v hassled while we were looking around but once we reached out for information it was easy peasy! Scotty was willing to work with us to get us in our vehicle. More
Worst dealer in the area of Columbus. They made shady deal and leasing car at the higher price when see the young military guy and rip him off his hard earned money. deal and leasing car at the higher price when see the young military guy and rip him off his hard earned money. More
The salesman seemed very apathetic. He proceeded to do other things while I was at his desk. Additionally the finance manager was completely uniformed on how to register my car out of state. On a whole, m other things while I was at his desk. Additionally the finance manager was completely uniformed on how to register my car out of state. On a whole, my experience at this dealership was very poor. The staff seemed to not really care about my satisfaction during this process. More