Rivertown Toyota
Columbus, GA
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Rivertown seems to always over schedule or, perhaps, they don’t know how to manage work flow. An appointment means nothing - it will take a day or more for the simplest service - I rescheduled and it made n don’t know how to manage work flow. An appointment means nothing - it will take a day or more for the simplest service - I rescheduled and it made no difference. Perhaps you need more technicians. I’m looking for a company with more concern for customers, I won’t return. More
Went in for a tire rotation appointment was at 11:45am stayed in line for 45 minutes to even get waited on. Seems like the person waiting on us for making up stuff like tires and filters was needed when t stayed in line for 45 minutes to even get waited on. Seems like the person waiting on us for making up stuff like tires and filters was needed when there wasn’t a need for neither More
My point of contact, Kenneth, did a very good job in keeping me up to date with what was going on with my car. The technician was able to figure out what the problem was and corrected the problem. My on keeping me up to date with what was going on with my car. The technician was able to figure out what the problem was and corrected the problem. My only disappointment is that the problem that the cost should have been covered by Toyota. It has to do with the quality and reliability of the vehicle. There’s nothing that I did that caused the problem that I experienced. More
Awesome service. Mr. Jackson is a phenomenal sales agent that truly serves the needs of the customer. My needs were listen to and I appreciate it. that truly serves the needs of the customer. My needs were listen to and I appreciate it. More
I have been going to Jay now Rivertowm. The crew has always been a five. Today Ken as always treated me with the best customer service and going above. Great Job Kenneth. always been a five. Today Ken as always treated me with the best customer service and going above. Great Job Kenneth. More
Kenneth from the Toyota Service Department has always provided me with the best customer service. He explains everything about the service or repair done to my vehicle in detail. You can’t get better cus provided me with the best customer service. He explains everything about the service or repair done to my vehicle in detail. You can’t get better customer service! The department is clean and specially the bathroom. I highly recommend Rivertown’s Toyota Service Department.. More
The sales person, John, was very pleasant and knowledgeable. He answered all my questions. The staff and sales process was very organized. The Camry is beautiful, comfortable and drives very nice knowledgeable. He answered all my questions. The staff and sales process was very organized. The Camry is beautiful, comfortable and drives very nice. i’m a happy customer More