Rivertown Toyota
Columbus, GA
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We were visiting family in Columbus for a few days when we decided to go ahead and trade our car for a Sienna before driving back home. Great experience - everyone was very helpful! Melissa even drove to A we decided to go ahead and trade our car for a Sienna before driving back home. Great experience - everyone was very helpful! Melissa even drove to Atlanta to pick up the Sienna we wanted, then dropped it off to us when we didn’t have time to go back to the dealership. I appreciated the service, and the deal. More
Excellent salesperson with a great interpersonal skill set. Very personable and accommodating. Grade the encounter and results ...”5” Very concerned on entry but she turned it around. set. Very personable and accommodating. Grade the encounter and results ...”5” Very concerned on entry but she turned it around. More
I recently bought I camry from this dealer and brought it in for service for a rear camera detection error and now having to pay to have it fixed because the warranty won't cover it. Dealer saying since I in in for service for a rear camera detection error and now having to pay to have it fixed because the warranty won't cover it. Dealer saying since I installed fog lights so that is what's causing the issue. So I guess if I replace a battery then it will happen again. And I will be charged again. What's the use in having a warranty if it's not going to cover it. I am not coming back to this dealer. More
Jeff Jackson was awesome, with great service. He was very patient when I was selecting a vehicle. I will definitely recommend him to my family and friends patient when I was selecting a vehicle. I will definitely recommend him to my family and friends More
Mr. Mackay was extremely helpful in providing straight to the point information of the vehicle I found on dealerships website. Five stars for Mr. Mackay the point information of the vehicle I found on dealerships website. Five stars for Mr. Mackay More
Mr. John Gogel was very friendly and helpful! He showed great patience in answering our questions. He explained the car’s features and was an outstanding salesman! great patience in answering our questions. He explained the car’s features and was an outstanding salesman! More
We were very pleased with the service from Holden Benoit. We will definitely recommend him to everyone. We appreciated dis fast service and found exactly what we wanted. We will definitely recommend him to everyone. We appreciated dis fast service and found exactly what we wanted. More
Had my Camry since 2014. They are so slow here. You make an appointment each time I need service and it still takes at least 2 hours. That is rediculous!!!! They aught to be able to come up with a better wa an appointment each time I need service and it still takes at least 2 hours. That is rediculous!!!! They aught to be able to come up with a better way when all you need is regular servicing which really only takes 30 minutes after they finally get the car in the shop. I go away aggravated every time. They always say it will just take an hour but it always takes 2 to 2 and a half hours More
Not The best experience today. I was disappointed by the service advisor. Not my usual experience with Rivertown. She was pushy as she was impatient waiting outside my car as I gathered my things. She insis service advisor. Not my usual experience with Rivertown. She was pushy as she was impatient waiting outside my car as I gathered my things. She insisted I had an oil change even though I said it was just a tire rotation for my “free packag I got an oil change. I hope this doesn’t mess up my next one. When we returned she tried taking care of 3-4 customers at a time and was snappy with the other service advisor when a customer was in the phone to check on their vehicle. I didn’t receive any updates during the service, but received and email at 6:30 pm saying my car was still there. I’d picked it up around 5:00. Just wasn’t the usual service. More
Nikki was awesome great customer service. Service department had my Tacoma finished in a timely manner. Even got to meet the New car Sales Manager he was awesome as well department had my Tacoma finished in a timely manner. Even got to meet the New car Sales Manager he was awesome as well More