Rivertown Toyota

My experience with river town Toyota was dreadful. I bought my vehicle in May and today (December) I was finally able to get my vehicle registered. They made the registration process unbelievably diffic bought my vehicle in May and today (December) I was finally able to get my vehicle registered. They made the registration process unbelievably difficult by filling out paperwork incorrectly, failure to alert me that the paperwork they had sent out had been returned, and when I called and left multiple voicemails asking for a callback I was never called. I finally got in touch with the title department to have the woman get disgruntled with me when I asked her to write my correct address on the paperwork and send it myself. Which I refused since it had been months and this was her job. She then proceeded to huff at me yell fine and hang up on me. I have never dealt with such rudeness. I was left in tears. Would not recommend and would advise to stay clear of this dealership. More

Love Rivertown Toyota! Everything from sales to service is awesome. The communication and customer service is great. I would highly recommend this place for anyone. is awesome. The communication and customer service is great. I would highly recommend this place for anyone. More

The customer service provided by Holden Benoit was excellent. I would recommend him to everyone interested in purchasing a vehicle from Rivertown Toyota in Columbus, Georgia excellent. I would recommend him to everyone interested in purchasing a vehicle from Rivertown Toyota in Columbus, Georgia More

I had a nail in my tire. They were able to fix my tire and provide a tire rotation that was due...even though I had not made an appointment! and provide a tire rotation that was due...even though I had not made an appointment! More

Michelle was direct n professional, yet still very accommodating at the same time. I only ask for her from now on when I have service issues. accommodating at the same time. I only ask for her from now on when I have service issues. More

Well I purchased a 2020 Camry and I had for about 9 months. I went outside to start it and it would not crank. I called my insurance they sent someone out and jumped my battery it cranked right up. months. I went outside to start it and it would not crank. I called my insurance they sent someone out and jumped my battery it cranked right up. I went to O'Reilly they tested my battery and said it was a bad battery. I went straight to Toyota, at the end of the day and asked a young man if he could help me but I guess he forgot about me, so I told Mr Hillis he mentioned, by it being late I may not be able to get anything done but he still went and checked. He got my keys and told me they would check it out, they did and checked more than my battery, so I was very satisfied. Mr Hillis was really nice eventhough it was almost time to close. He walked me to my car and gave me his card to email him if I had any issues. More

Rivertown Toyota’s Bernadette Chvl provided excellent customer service. The maintenance technician, Steve Murry, was very technically proficient. I was impressed, as always, by the caliber of personnel customer service. The maintenance technician, Steve Murry, was very technically proficient. I was impressed, as always, by the caliber of personnel at this dealership. More

Michele was my service provider, as always my Tacoma check up was fast, friendly and professional. She made recommendations that my truck will need in the coming months, which I appreciate. check up was fast, friendly and professional. She made recommendations that my truck will need in the coming months, which I appreciate. More

John Gogel from Rivertown was awesome!l They beat out other dealerships and earned my business. The car was ready upon Arrival. Great company and worker! other dealerships and earned my business. The car was ready upon Arrival. Great company and worker! More

This is the worst experience I have ever seen in my life time. I see new employees every time I got for service. Other then money collection they don’t have any courtesy, quality standard or anything. Compl time. I see new employees every time I got for service. Other then money collection they don’t have any courtesy, quality standard or anything. Completely dissatisfied More