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Rivertown Toyota

Columbus, GA

4.2
774 Reviews

1661 Whittlesly Road

Columbus, GA

31904

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Showing 775 reviews

June 28, 2020

We were visiting family in Columbus for a few days when we decided to go ahead and trade our car for a Sienna before driving back home. Great experience - everyone was very helpful! Melissa even drove to A More

by Cindy
Recommend Dealer
Yes
Employees Worked With
Melissa, John Hopkins
Jul 29, 2020 -

Rivertown Toyota responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Jul 29, 2020 -

Rivertown Toyota responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

June 15, 2020

Excellent salesperson with a great interpersonal skill set. Very personable and accommodating. Grade the encounter and results ...”5” Very concerned on entry but she turned it around. More

by Steve.machen
Recommend Dealer
Yes
Employees Worked With
Melissa Glab
Jul 29, 2020 -

Rivertown Toyota responded

Thank you for your kind words for our staff, we appreciate it!

Jul 29, 2020 -

Rivertown Toyota responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

May 26, 2020

I recently bought I camry from this dealer and brought it in for service for a rear camera detection error and now having to pay to have it fixed because the warranty won't cover it. Dealer saying since I in More

by Sddavis29
Recommend Dealer
No
Employees Worked With
John Hopkins
May 25, 2020

Jeff Jackson was awesome, with great service. He was very patient when I was selecting a vehicle. I will definitely recommend him to my family and friends More

by kendra.love7
Recommend Dealer
Yes
Employees Worked With
Jeff Jackson , John Hopkins
Jul 29, 2020 -

Rivertown Toyota responded

Thank you for your kind words for our staff, we appreciate it!

Jul 29, 2020 -

Rivertown Toyota responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

May 05, 2020

Mr. Mackay was extremely helpful in providing straight to the point information of the vehicle I found on dealerships website. Five stars for Mr. Mackay More

by Fabreyes210
Recommend Dealer
Yes
Employees Worked With
Mr. Mackay , John Hopkins
May 06, 2020 -

Rivertown Toyota responded

Thank you for being our customer, we appreciate your kind words!

May 03, 2020

Mr. John Gogel was very friendly and helpful! He showed great patience in answering our questions. He explained the car’s features and was an outstanding salesman! More

by Christie
Recommend Dealer
Yes
Employees Worked With
John Hopkins
May 06, 2020 -

Rivertown Toyota responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

March 20, 2020

We were very pleased with the service from Holden Benoit. We will definitely recommend him to everyone. We appreciated dis fast service and found exactly what we wanted. More

by Mdhklhhenson33
Recommend Dealer
Yes
Employees Worked With
The Lady in the finance office was great, sorry I cannot remember her name, John Hopkins
Mar 24, 2020 -

Rivertown Toyota responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

Mar 24, 2020 -

Rivertown Toyota responded

Thank you for your kind words for our staff, we appreciate it!

March 18, 2020

Had my Camry since 2014. They are so slow here. You make an appointment each time I need service and it still takes at least 2 hours. That is rediculous!!!! They aught to be able to come up with a better wa More

by Rbj4197
Recommend Dealer
No
Employees Worked With
Michelle
Mar 27, 2020 -

Rivertown Toyota responded

I apologize that you experienced a delay in your service. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at ceasters@rivertowntoyota.com. Chuck Easters General Manager

March 15, 2020

Not The best experience today. I was disappointed by the service advisor. Not my usual experience with Rivertown. She was pushy as she was impatient waiting outside my car as I gathered my things. She insis More

by Jols024
Recommend Dealer
No
Employees Worked With
Bernadette Chverchko
Mar 18, 2020 -

Rivertown Toyota responded

Hello Jols024, I apologize that you experienced an issue in our service department during your visit. Can you please contact me so I can make this right? I cannot find your name in our database, but I would love to hear back from you at ceasters@rivertowntoyota.com. Chuck Easters General Manager

March 14, 2020

Nikki was awesome great customer service. Service department had my Tacoma finished in a timely manner. Even got to meet the New car Sales Manager he was awesome as well More

by William.fox018
Recommend Dealer
Yes
Employees Worked With
Nikki
Mar 17, 2020 -

Rivertown Toyota responded

Thank you for your kind words for our staff, we appreciate it!

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