Back

Rivertown Toyota

Columbus, GA

4.2
933 Reviews

1661 Whittlesly Road

Columbus, GA

31904

Directions

By Type

Showing 933 reviews

January 30, 2022

Wasted my time, vehicle supposedly was unsafe to sale, but was advertised for sale. I felt I was lied to. Salesman kept supposedly checking to see if dealership mechanics can fix problems. Then said it w More

by lockupman3
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Green
Feb 02, 2022 -

Rivertown Toyota responded

Thank you for bringing this to my attention. I apologize for your sales experience. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Chris Blaylock General Manager cblaylock@rivertowntoyota.com

Feb 03, 2022 -

lockupman3 responded

Mr Blaylock, I have notice on cars.com web site it looks like the vehicle I initiated to go see and buy its back online for sale for about a little more than twice the amount it they were sellingit for. If it is the same vehicle, which it was a jeep commander limited. I dont understand why they couldnt sell it to me. According to the salesman, the vehicle was supposedly unsafe to sale. But yet it is ok to send to a auction to be sold. I even said i would signed a waiver releasing the deaership or company of any lawful problems, I even ask if i could pay in cash 3000 to buy it the way it is. Since the asking price was around 3999.00. But again i was turned down by the salesman stating he couldnt do it because it was unsafe. But for the short time i was in the dealership the salesman kept trying to get me into a more expensive vehicle. Even after I explained that i just needed a inexpensive vehicle for work purposes only. Something that I can work on repairing if need be and wouldnt matter to me if it got damaged or scratch or anything of that nature. I felt it was a wasted time of my efforts and a scam to get customers to come in to purchase more expensive vehicles. Overall I did not have a pleasant experience. Thank you for your time sir.

January 22, 2022

Great service with a friendly staff. Also there was a very short wait time. I was informed from the start to the finish of my vehicles services. More

by Kathryn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Jan 26, 2022 -

Rivertown Toyota responded

Thank you, Kathryn, for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

January 20, 2022

Customer service is fair but needs improvement big time seems every one has issues with people More

by audimacl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Jan 21, 2022 -

Rivertown Toyota responded

Thank you for bringing this to my attention. I apologize for what you have experienced during your last service visit. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Chris Blaylock General Manager cblaylock@rivertowntoyota.com

January 13, 2022

Chance and Langton took care of me doing my purchase process. If you want vehicle for a great price go see these guys at Rivertown Toyota. You will not be disappointed. More

by Teresa P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chance and Lanton, John Hopkins
Jan 13, 2022 -

Rivertown Toyota responded

Thank you Teresa for your kind words for Chance and Langton! We are thrilled that they provided you with a great car buying experience. Congratulations on your new car!

January 08, 2022

The service department its good ,the dealership always fails to wash your car,even so they promote it when you schedule your service. Only 1 time I ask and insisted,I guess I did it so much that it happen More

by Alguienst17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki
Jan 10, 2022 -

Rivertown Toyota responded

Thank you for the feedback. We thank you for your business and look forward to your next visit!

January 07, 2022

Preston very professional. Didn’t wait long at all for check in very prompt. Kept me informed via text. It was a pleasure. Thank you Preston and Toyota. More

by Lois Redden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Jan 10, 2022 -

Rivertown Toyota responded

Thank you for being our customer, we appreciate your kind words!

January 06, 2022

Tre Thomas is very friendly and knowledgeable. He reviewed the service to be performed, and I received a report of the multipoint inspection and service before I picked up the vehicle. Kudos to Tre! More

by wils8122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tre Thomas
Jan 10, 2022 -

Rivertown Toyota responded

Thank you for your kind words for Tre, we appreciate it! We are very happy to hear that we were able to provide you with great service visit!

Jan 10, 2022 -

Rivertown Toyota responded

Thank you for your kind words for Tre, we appreciate it! We are very happy to hear that we were able to provide you with great service visit!

December 28, 2021

Jerome Brown was the salesperson that assisted me. He was very helpful and knowledgeable. The time age took to assist me was over and beyond. More

by L. Hamilton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerome Brown
Dec 30, 2021 -

Rivertown Toyota responded

Thank you for your kind words for Jerome, we appreciate it! We are very happy to hear that we were able to provide you with a great sales visit!

December 15, 2021

Good dealership; great service department. Sklyler provided very professional service. She provided text with in five minutes informing me how to contact her if I had questions More

by Jhyancey127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skyler
Dec 30, 2021 -

Rivertown Toyota responded

Thank you for your kind words, we appreciate it! We are very happy to hear that we were able to provide you with a great service visit!

December 11, 2021

They have been very good and helpful to my needs. They have help me when ever I had crazy questions. More

by Squatlo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Dec 13, 2021 -

Rivertown Toyota responded

Thank you for your kind words for our staff, we appreciate it! We thank you for your business and look forward to your next visit!

...
63
...