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Rivertown Toyota

Columbus, GA

4.2
933 Reviews

1661 Whittlesly Road

Columbus, GA

31904

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Showing 933 reviews

July 04, 2022

Great experience. Everyone was very helpful. In and out without any trouble. Team was professional More

by Lynndenisern
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabrina
Jul 06, 2022 -

Rivertown Toyota responded

Thank you for your kind words! We look forward to your business with us again!

June 14, 2022

Brought my car in without an appointment to patch a flat tire. They were able to work me in and have the repair done in 90 minutes More

by Ninjaken10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber
Jun 15, 2022 -

Rivertown Toyota responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

May 28, 2022

Everything was good with my experience at the dealership, staff was courteous and friendly and on time More

by chris.rudy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston
Jun 02, 2022 -

Rivertown Toyota responded

Thank you for the feedback. We thank you for your business and look forward to your next visit!

May 06, 2022

Nakia Sherman, our advisor, well informed us of everything that was done and needed to be taken care of with our car. A pleasant lady to talk too. More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nakia Sherman
May 09, 2022 -

Rivertown Toyota responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

April 12, 2022

I made an appointment and they called me one hour before to tell me I needed to cancel it. I took off work specifically to get my car serviced that day. So I went to on the date I rescheduled and when they More

by Angelaj0921
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lanier
Apr 19, 2022 -

Rivertown Toyota responded

Thank you for bringing this to my attention. I apologize for what you experienced at your recent service visit. I would like an opportunity to address your concerns and to earn your business, please contact me at 706 780 4659. I look forward to speaking with you. Shawn Ollis Service Manager

April 11, 2022

My experience with Riverton GMC was awesome. The crew was friendly, welcoming, & informative. Thank you team for assisting with my purchase. More

by M.Dennis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Robinson and Mark Cunnea
Apr 11, 2022 -

Rivertown Toyota responded

Thank you for your kind words for our staff, we appreciate it! We thank you for your business and look forward to your next visit!

March 21, 2022

They did the maintenance on the vehicle in a timely manner that I’m satisfied with. More

by phylworth1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nice intake gentleman Glenn
Mar 22, 2022 -

Rivertown Toyota responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

March 18, 2022

Service department very poor, no communication with customer. It took three hours to get an oil change even though I had an appointment. Then on drive home warning came on that oil level was low. Had t More

by Srb1624
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nakia Fisher , John Hopkins
Mar 23, 2022 -

Rivertown Toyota responded

Thank you for bringing this to my attention. I apologize for the lack of communication and service completion time not meeting your expectations. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Shawn Ollis Service Manager 706-780-4659

March 15, 2022

Friendly service and keep me updated on the service needed. Very customer service friendly and courteous! More

by Kathy Street
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Preston
Mar 15, 2022 -

Rivertown Toyota responded

Thank you for your kind words, we appreciate the feedback! We are thrilled that you had a pleasant service visit!

Mar 15, 2022 -

Kathy Street responded

Keep up the great work! I will continue to bring my car to Rivertown Toyota for all of my service. Thanks

March 08, 2022

It was easy to schedule an appointment for my service. The service department was very professional and provided me with all the information I needed to make a good decision about the maintenance of my ve More

by W.jones59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward
Mar 09, 2022 -

Rivertown Toyota responded

Thank you for your kind words! We are thrilled that you had such a great service experience here with us! We thank you for your business and look forward to your next visit!

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