Rivertown Toyota

Ease of scheduling appt at my convenience. Comfortable waiting area. Pleasant and helpful check in personnel. Comfortable waiting area. Pleasant and helpful check in personnel. More

Had a scheduled appointment at 0800 for routine service of my Tacoma. Indicated I would wait on site. At 1245, I had to inquire about why it was taking so long. I was informed it would be another 45 minut of my Tacoma. Indicated I would wait on site. At 1245, I had to inquire about why it was taking so long. I was informed it would be another 45 minutes. I was on site for almost 6 hrs for an oil change, tire rotation, ac filter in my glovebox, and changing out fluids for gear box and drive train. I can’t justify going to a dealership for routine services if I am stuck waiting an entire day for those services especially when they are routine. More

At best my experience was terrible. Led on that a car I was interested in was being serviced. Had two sales associates keeping me updated over the weekend only to find out a manager Led on that a car I was interested in was being serviced. Had two sales associates keeping me updated over the weekend only to find out a manager sold the car to another dealer knowing I was interested. All another manager could say was I’m sorry. That is correct but this was very underhanded in my opinion. Don’t trust them. They lost my business for sure. More

The wait time to have service is too long, especially when appointment is made. My appointment was Friday and was told it would be a three hour or more wait. I had to reschedule. There should not be a op when appointment is made. My appointment was Friday and was told it would be a three hour or more wait. I had to reschedule. There should not be a open slot if there will not be a technician to fill it. That’s what I dislike. Otherwise, the service is good. More

Dropped my truck off for transmission issue. Told me that they needed more time to diag after spending Saturday looking at it. Marked that tires were good when they were not, and missing a mud f Told me that they needed more time to diag after spending Saturday looking at it. Marked that tires were good when they were not, and missing a mud flaps that was not noted. Knew about these issues, but they failed to report it. More

Outstanding customer service thank you for your assistance in taking care of my car and what it needed assistance in taking care of my car and what it needed More

The customer Service is professional and polite. I would definitely recommend the dealer to others. Thanks I would definitely recommend the dealer to others. Thanks More

The service department ignored me when I walked in to get my car serviced this weekend. my car serviced this weekend. More

I am well pleased with the service. I’ve been getting on my new truck, they keep me informed on when the truck will be done and always friendly to talk to you. I’ve been getting on my new truck, they keep me informed on when the truck will be done and always friendly to talk to you. More

Excellent Customer Service the Service Department. Also, I got my car within a reasonable amount of time. Thanks Rivertown Toyota! Also, I got my car within a reasonable amount of time. Thanks Rivertown Toyota! More