Rivertown Toyota

John Gogel from Rivertown was awesome!l They beat out other dealerships and earned my business. The car was ready upon Arrival. Great company and worker! other dealerships and earned my business. The car was ready upon Arrival. Great company and worker! More

This is the worst experience I have ever seen in my life time. I see new employees every time I got for service. Other then money collection they don’t have any courtesy, quality standard or anything. Compl time. I see new employees every time I got for service. Other then money collection they don’t have any courtesy, quality standard or anything. Completely dissatisfied More

Had appointment. Not all services discussed were performed. Took 4 1/2 hrs. Price for balancing tires was not revealed. No estimate of how long it would take. Wrong sticker was placed on windshield. performed. Took 4 1/2 hrs. Price for balancing tires was not revealed. No estimate of how long it would take. Wrong sticker was placed on windshield. Says I don’t have to go back for over 40,000 miles. More

Rivertown seems to always over schedule or, perhaps, they don’t know how to manage work flow. An appointment means nothing - it will take a day or more for the simplest service - I rescheduled and it made n don’t know how to manage work flow. An appointment means nothing - it will take a day or more for the simplest service - I rescheduled and it made no difference. Perhaps you need more technicians. I’m looking for a company with more concern for customers, I won’t return. More

Was in and out with due services I did skip one service that I will be back in a week or so to get done that I will be back in a week or so to get done More

Went in for a tire rotation appointment was at 11:45am stayed in line for 45 minutes to even get waited on. Seems like the person waiting on us for making up stuff like tires and filters was needed when t stayed in line for 45 minutes to even get waited on. Seems like the person waiting on us for making up stuff like tires and filters was needed when there wasn’t a need for neither More

My point of contact, Kenneth, did a very good job in keeping me up to date with what was going on with my car. The technician was able to figure out what the problem was and corrected the problem. My on keeping me up to date with what was going on with my car. The technician was able to figure out what the problem was and corrected the problem. My only disappointment is that the problem that the cost should have been covered by Toyota. It has to do with the quality and reliability of the vehicle. There’s nothing that I did that caused the problem that I experienced. More

As usual, my service was quick and efficient. Cullen Winn took good care of me. Told me what was needed and the cost. Kudos to all. took good care of me. Told me what was needed and the cost. Kudos to all. More