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Rivertown Toyota

Columbus, GA

4.2
775 Reviews

1661 Whittlesly Road

Columbus, GA

31904

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Showing 775 reviews

May 09, 2021

Very knowledgeable. Very friendly. Quality work. Service advisor answered any question or concerns. Really like the Uber/Lyft service provided to shuttle customers, especially with the c/v. More

by jk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hopkins
May 12, 2021 -

Rivertown Toyota responded

Thank you for your kind words for our staff! We thank you for your business and look forward to your next visit!

May 07, 2021

Jerome the salesperson was great - courteous and well prepared to make this an easy transaction. The finance part was unnecessarily inefficient taking longer than expected given all pricing had been pre- More

by Pats15
Recommend Dealer
Yes
Employees Worked With
Jerome
May 12, 2021 -

Rivertown Toyota responded

Thank you for your kind words for Jerome! We thank you for your business and look forward to your next visit!

May 06, 2021

The service Advisor Cullen was very courteous and helpful. He went Above and beyond to resolve the problem with my vehicle. He is the reason I will go back there for my ongoing service. Service tec More

by Ang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cullen
May 07, 2021 -

Rivertown Toyota responded

Thank you, Ang, for your kind words for Cullen! We thank you for your business and look forward to your next visit!

May 03, 2021

Sabrina was very knowledgeable about the vehicles and when I couldn’t find what I was looking for she showed me another model that I thought would be out of my price range. The manager worked with me an More

by Kathy Belt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabrina Bibles, Rodney Weatherholtz, John Hopkins
May 03, 2021 -

Rivertown Toyota responded

Thank you, Kathy, for your kind words for Sabrina! We thank you for your business and look forward to your next visit!

April 27, 2021

They do what is necessary without pushing extras. Happy to return for future service appointments. Waiting area wS not overly crowded. Highly recommend them to others. More

by jetremain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wynn
Apr 28, 2021 -

Rivertown Toyota responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

April 25, 2021

We had a great experience. No pressure, exceptional customer service, and left feeling good about the value of our purchase. We definitely recommend Rivertown Toyota and especially Salesman Lanton Kyle More

by The Hartman’s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lanton Kyle
Apr 28, 2021 -

Rivertown Toyota responded

Thank you for your kind words for Kyle! We thank you for your business and look forward to your next visit!

April 25, 2021

Exceptional service! Greeted the moment we arrived by our Salesman, Mike Murphy. Very knowledgeable staff on hand as well. Treated like family. Our finance manager, Roger Weatherholtz, explained the finance More

by Halo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murphy and Rodney Weatherholts, John Hopkins
Apr 28, 2021 -

Rivertown Toyota responded

Thank you for your kind words for our staff! We thank you for your business and look forward to your next visit!

April 24, 2021

Dropped my car off for a service at 830 for a 10:00 appointment. I got a call around 10:08 saying my car had a recall and it would take 3 to 4 hours. I finally called them at 5 to check on my car just More

by Jkasparek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Hopkins
Apr 26, 2021 -

Rivertown Toyota responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, and Jenifer Wing, our Service Director, will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Chuck Easters, General Manager, ceasters@rivertowntoyota.com

April 23, 2021

The level of detail was great that I receive from my service today. From start to finish the service level was awesome. Thank you so much! More

by Tamara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Apr 28, 2021 -

Rivertown Toyota responded

Thank you, Tamara, for your kind words! We thank you for your business and look forward to your next visit!

April 22, 2021

Mario was just great. He went above and beyond to make sure we were taken care of. It was a very pleasant experience. I would recommend this dealership to anyone. More

by Hardensrj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Esteban, John Hopkins
Apr 28, 2021 -

Rivertown Toyota responded

Thank you for your kind words for Mario! We thank you for your business and look forward to your next visit!

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