Rivertown Toyota
Columbus, GA
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Very knowledgeable. Very friendly. Quality work. Service advisor answered any question or concerns. Really like the Uber/Lyft service provided to shuttle customers, especially with the c/v. advisor answered any question or concerns. Really like the Uber/Lyft service provided to shuttle customers, especially with the c/v. More
Jerome the salesperson was great - courteous and well prepared to make this an easy transaction. The finance part was unnecessarily inefficient taking longer than expected given all pricing had been pre- prepared to make this an easy transaction. The finance part was unnecessarily inefficient taking longer than expected given all pricing had been pre-determined before I arrived and was a cash deal. Still recommend this dealership and certainly Jerome on the sales side. More
The service Advisor Cullen was very courteous and helpful. He went Above and beyond to resolve the problem with my vehicle. He is the reason I will go back there for my ongoing service. Service tec helpful. He went Above and beyond to resolve the problem with my vehicle. He is the reason I will go back there for my ongoing service. Service tech was also competent. It was nice that they had contracted with Lyft So I could get a ride to work. More
Sabrina was very knowledgeable about the vehicles and when I couldn’t find what I was looking for she showed me another model that I thought would be out of my price range. The manager worked with me an when I couldn’t find what I was looking for she showed me another model that I thought would be out of my price range. The manager worked with me and I drove off in a new Highlander. This is the 4th car I have purchased from Rivertown and will continue to do so. Very happy with the service I received. More
They do what is necessary without pushing extras. Happy to return for future service appointments. Waiting area wS not overly crowded. Highly recommend them to others. to return for future service appointments. Waiting area wS not overly crowded. Highly recommend them to others. More
We had a great experience. No pressure, exceptional customer service, and left feeling good about the value of our purchase. We definitely recommend Rivertown Toyota and especially Salesman Lanton Kyle customer service, and left feeling good about the value of our purchase. We definitely recommend Rivertown Toyota and especially Salesman Lanton Kyle!! More
Exceptional service! Greeted the moment we arrived by our Salesman, Mike Murphy. Very knowledgeable staff on hand as well. Treated like family. Our finance manager, Roger Weatherholtz, explained the finance Salesman, Mike Murphy. Very knowledgeable staff on hand as well. Treated like family. Our finance manager, Roger Weatherholtz, explained the finance process clearly. So, we knew what to expect. More
Dropped my car off for a service at 830 for a 10:00 appointment. I got a call around 10:08 saying my car had a recall and it would take 3 to 4 hours. I finally called them at 5 to check on my car just appointment. I got a call around 10:08 saying my car had a recall and it would take 3 to 4 hours. I finally called them at 5 to check on my car just to find out it was done. They never reached out to me. Needless to say I will not go back to this service center More
Mario was just great. He went above and beyond to make sure we were taken care of. It was a very pleasant experience. I would recommend this dealership to anyone. sure we were taken care of. It was a very pleasant experience. I would recommend this dealership to anyone. More