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Rivertown Toyota

Columbus, GA

4.2
775 Reviews

1661 Whittlesly Road

Columbus, GA

31904

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Showing 775 reviews

June 19, 2021

I was very appreciative of the constant informative updates about my vehicle. Once my vehicle was diagnosed, I received an email explaining in detail the problem. This is indeed great customer service. More

by Michelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tre Thomas, John Hopkins
Jun 22, 2021 -

Rivertown Toyota responded

We are very happy to hear that we were able to provide you with a quick and enjoyable experience! Thank you for your business and look forward to your next visit!

June 18, 2021

Great work. Mike Murphy did an amazing job. Kept his word and got me to where I wanted to be. He worked hard on this deal. More

by tymupell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
Jun 23, 2021 -

Rivertown Toyota responded

Thank you for your kind words for Mike, we appreciate it!

June 10, 2021

The Wait time for Service Repairs is outta this World! Very difficult to describe the Punishment of taking Two days and my Blood Sugar going down!Never, ever again!Only One bright spot, Bernie-Customer Se More

by matthewsralph
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bernadette Chverchko
Jun 16, 2021 -

Rivertown Toyota responded

Thank you for informing us about your situation. Please know that we are looking into your concerns and Jenifer Wing, our Service Director, will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Chuck Easters, General Manager, ceasters@rivertowntoyota.com

Jun 16, 2021 -

matthewsralph responded

Thanks Mr. Easters, I took it back to Rivertown Ford since I purchased it there. I spoke with the Service Manager and Technicians, they will take care of it from here own, they take care of all my other autos and do an excellent job.

June 03, 2021

I had a nice experience working with Mario on getting my car, he helped me a lot understanding the features befor I buy the car. More

by prashant jha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Estaben, John Hopkins
Jun 09, 2021 -

Rivertown Toyota responded

Thank you for your kind words for Mario! We thank you for your business and look forward to your next visit!

June 02, 2021

The Toyota dealership always provide great service and communication. They have a great staff in all of the departments. Brett and Shawn were great in helping me. More

by humbleheart5280
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett, John Hopkins
Jun 09, 2021 -

Rivertown Toyota responded

Thank you for your kind words for Brett and Shawn! We thank you for your business and look forward to your next visit!

May 31, 2021

Toyota dealership have lowest prices around town. I'm glad I chose riverton Toyota. . I we I'll tell my friends about riverton Toyota. Mr. Robert Green was Great. More

by bblessed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Jun 09, 2021 -

Rivertown Toyota responded

Thank you for your kind words for Robert! We thank you for your business and look forward to your next visit!

May 30, 2021

I brought our 2000 4Runner in for a recommended service. I was assisted by Bernie who provided good customer service. Also, thanks to technician Chris More

by Steve.henry1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Jun 09, 2021 -

Rivertown Toyota responded

Thank you, Steve, for your kind words for Bernie and Chris thank you for your business and look forward to your next visit!

May 30, 2021

I’m very please with service, especially Jerome he really did his job in putting me in a car. And friendliness of the people at Rivertown Toyota. More

by mckinneyaretha216
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I give a five star rating for Jerome and Rodney
Jun 09, 2021 -

Rivertown Toyota responded

Thank you for your kind words for Jerome! We thank you for your business and look forward to your next visit!

May 29, 2021

The wait time is terrible. The service is excellent. I called to confirm my appointment. I was not on the schedule. The scheduling of service is terrible. Three hours to rotate tire then a nail found and More

by a.mims
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett
Jun 24, 2021 -

Rivertown Toyota responded

Thank you for bringing this to our attention. We apologize that you experienced a long wait time. We are diligently seeking more service staff to support the demands of our customers. Our hope is to be fully staffed when you visit us next time. Chuck Easters General Manager

May 29, 2021

I really appreciate the sales person effort to give me all the help I needed today. He went beyond the level that I needed. Great job! More

by Bskip
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar Toole
Jun 09, 2021 -

Rivertown Toyota responded

Thank you for your kind words for Skylar! We thank you for your business and look forward to your next visit!

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