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Rivertown Toyota

Columbus, GA

4.2
775 Reviews

1661 Whittlesly Road

Columbus, GA

31904

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Showing 775 reviews

August 12, 2021

Nice waiting area. Quality service. Wait was long but service was good. Extra service was given when requested. I appreciate the fact that dealership is following CDC guidelines. More

by AL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Aug 17, 2021 -

Rivertown Toyota responded

Thank you Al for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

August 11, 2021

Courtesy the moment I walked in and fast service . Ensured that I had a ride home. More

by michaeldgreen23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Da’tajh
Aug 11, 2021 -

Rivertown Toyota responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

August 09, 2021

Absolutely was just another awesome experience I encountered on today…. More

by Gene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara , John Hopkins
Aug 11, 2021 -

Rivertown Toyota responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

August 05, 2021

Michael Murphy allowed me to buy a car instead of selling me a car. I got what I wanted not what was available. He Had an answer for every question it was very "Johnny on the spot". Melissa in finance got me More

by Happy wife happy life
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William quinn
Aug 11, 2021 -

Rivertown Toyota responded

Thank you for your kind words for our staff, we appreciate it!

August 03, 2021

I guess because the used vehicle I bought was not a Toyota, the salesperson gave me misinformation about the vehicle. He was very considerate, but lacked knowledge of the vehicle. I regret that I didn’ More

by penglan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know names. The financial person was excellent. Mckinley mcray was the salesperson. , John Hopkins
Aug 12, 2021 -

Rivertown Toyota responded

I apologize that you experienced an issue with getting information about the vehicle you purchased. Can you please contact me so I can address this? I cannot find your name in our database, I would love to hear back from you at ceasters@rivertowntoyota.com. Chuck Easters, General Manager

August 03, 2021

Customer service was very kind and thorough when I called to schedule the appointment. I didn’t have to wait too long and Richard took me to my car after explaining what had been done. More

by Pmvgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard
Aug 11, 2021 -

Rivertown Toyota responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 28, 2021

Friendly customer service reps and greeters. The mechanic was through and effective. The visit was done in a timely manner and the beverage was okay but the waiting room was a little cold! More

by Ywright1202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich
Aug 11, 2021 -

Rivertown Toyota responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 28, 2021

I brought my mother’s car in for service and the service was exceptional. Niki always takes care of my mothers car and takes the extra step and comes out to speak to my mom and explain what was done to her More

by Culpepper0312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nakia S, John Hopkins
Aug 11, 2021 -

Rivertown Toyota responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

July 24, 2021

My experience at Riverside Toyota was the best! MacKinliney was professional and a breeze to work with. I really wasn’t expecting to walk out with a car, but he made it happen. More

by dr21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MacKinley McCray
Aug 11, 2021 -

Rivertown Toyota responded

Thank you for your kind words for our staff, we appreciate it!

July 21, 2021

I had a great experience from the time I called to setup the appointment. I’m really happy with great job that was done and the wonderful customer service. I do recommend calling the customer as promised. More

by angelicazx6r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Da'tajh
Jul 21, 2021 -

Rivertown Toyota responded

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!

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