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Rivertown Toyota

Columbus, GA

4.2
812 Reviews

1661 Whittlesly Road

Columbus, GA

31904

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Showing 812 reviews

November 16, 2024

Great service. Professional service providers that met my needs effectively. My tech is awesome and great customer service rep. More

by wmartysilva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Nov 18, 2024 -

Rivertown Toyota responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 16, 2024

Excellent purchasing experience, and superior service. Staff are very professional and courteous, answering all questions clearly and concisely. More

by dbrightwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Nov 18, 2024 -

Rivertown Toyota responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 15, 2024

Takes long to get someone to get attention to get help, which i understand but it’s just they are all over the place with helping people. Cars fine and everything but when I leave for the past two times th More

by patrickgarner25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Nov 18, 2024 -

Rivertown Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

November 15, 2024

Extended maintenance care was misrepresented when booking this service. If I had been aware of the cost before the service was done, I'd have gone elsewhere. But now I'm aware that all the free maintenance More

by wgb140
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown
Nov 18, 2024 -

Rivertown Toyota responded

Hello, we truly appreciate your honest feedback. Here at Rivertown Toyota, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (706) 322-8891 to discuss ways we can better serve you in the future.

November 14, 2024

Justine listened and corrected and confirmed all service concerns. LOVE the video showing inspection and progress! Great enhancement! More

by jgilstrap52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine Haas
Nov 14, 2024 -

Rivertown Toyota responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 14, 2024

Great dealership. We had an easy supportive buying experience. Great staff and managers too! Love our new ride! More

by tlozwarlock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lanton Kyle
Nov 14, 2024 -

Rivertown Toyota responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 14, 2024

I was very pleased with my service that I receive. The person that helped me was very concerning and very helpful. I really appreciate all that she did. More

by loise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Nov 18, 2024 -

Rivertown Toyota responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 13, 2024

Fast efficient service in less than an hour for a fair price. Have been happy using rivertown Toyota for over 10 years. More

by Ldo5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gil
Nov 18, 2024 -

Rivertown Toyota responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 13, 2024

Our experience at Rivertown Toyota with Gary was smooth. We were looking for a used vehicle for our daughter and found a nice 2013 Hyundai Sonata priced reasonably. From the test drive to the signature was More

by lrgilmore3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gary Morin
Nov 18, 2024 -

Rivertown Toyota responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 13, 2024

Austin (Service Dept) answered my questions, was kind, his customer service was great and I was in/out in less than an hour! More

by NissiStewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Nov 14, 2024 -

Rivertown Toyota responded

Hi, we're happy you found our staff Austin to be so supportive during your experience here at Rivertown Toyota. We are always more than happy to assist you if anything else comes up. Take care!

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