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Rivertown Toyota

Columbus, GA

4.2
775 Reviews

1661 Whittlesly Road

Columbus, GA

31904

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Showing 775 reviews

October 08, 2021

Reliable fast service very nice clean customer area responded timely and explained all options Satisfied customer More

by deborah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick, John Hopkins
Oct 12, 2021 -

Rivertown Toyota responded

Thank you, Deborah, for your kind words! We thank you for your business and look forward to your next visit!

October 07, 2021

Always a great experience getting our Toyota's serviced at Riverton Toyota in cols.Ga More

by Gene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar (service advisor)
Oct 08, 2021 -

Rivertown Toyota responded

Thank you for taking the time to leave us a review! We look forward to your business with us again!

October 07, 2021

I’m happy with my new truck! The costumer service was I’m happy with my new truck! The costumer service was very nice! Thank you so much More

by jose_ramos_555@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Oct 08, 2021 -

Rivertown Toyota responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

September 28, 2021

Very polite and professional. I have been coming here since I purchase my car in 2016. More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian
Sep 28, 2021 -

Rivertown Toyota responded

Thank you, Chris, for your kind words! We thank you for your continued business and look forward to your next visit!

September 24, 2021

The process of purchasing our vehicle from Rivertown Toyota was fine but all other customer service past that point was terrible. We had a mechanical brake issue while my husband and I were road-trippin More

by Average-Person
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan from finance, Renee from the main desk.
Sep 24, 2021 -

Rivertown Toyota responded

I apologize that you experienced these issues in service. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at jwing@RivertownToyota.com Jenifer Wing Service Manager

September 14, 2021

All work is done right the first time, in a quality manner. We always use Rivertown for our Toyota maintenance. More

by lhoidahl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Fuller
Sep 15, 2021 -

Rivertown Toyota responded

Thank you for the review! We are very happy to hear that our team treated you well and was able to help you with your service visit.

September 13, 2021

My service advisor, Trey is great! Tre is professional, courteous and a pleasure to have as a advisor. More

by Bertha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tre
Sep 15, 2021 -

Rivertown Toyota responded

We are very happy to hear that we were able to provide you with an enjoyable service experience! Thank you for your business and look forward to your next visit!

September 04, 2021

Customer service was okay but a scheduled oil change appointment took 4 hours. That shouldn't be acceptable when competetors can do it for half the price in a fraction of that time. More

by g3r1ann3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Hopkins
Sep 07, 2021 -

Rivertown Toyota responded

Thank you for informing us about your situation. Please know that we are looking into your concerns and Jenifer Wing or Shawn Ollis, our Service Director and Service Lane Manager, will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Chuck Easters General Manager ceasters@rivertowntoyota.com

August 27, 2021

Fast service! Adrian D. Helped us in a pinch to get back to our road trip, fast! Thank you so much! More

by amanda.turmenne27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Deida
Aug 27, 2021 -

Rivertown Toyota responded

Thank you for your kind words for our staff, we appreciate it!

August 25, 2021

I recently went in for an oil change. Despite having an appointment I waited a little over three hours for them to complete the oil change. More

by andy.adams6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett
Aug 27, 2021 -

Rivertown Toyota responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable service experience!

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