Back

Rivertown Toyota

Columbus, GA

4.2
775 Reviews

1661 Whittlesly Road

Columbus, GA

31904

Directions

By Type

Showing 775 reviews

September 01, 2022

Richard in the service department helped me today! He went above an beyond to make sure I was updated on my vehicle an explained every step they took to make my problem with my truck was fixed. Super More

by Dianec1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard
Sep 06, 2022 -

Rivertown Toyota responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

July 20, 2022

Service is always priced too high! I only take my vehicles here for diagnostic purposes then on to the person/shop that will do the repairs. We love Toyota products but dislike the ser More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Preston Beecher
Jul 22, 2022 -

Rivertown Toyota responded

Hi James, I am sorry you are experiencing these problems with your vehicle. I have checked our database and I can't find a history of your visit. I believe you might be looking for Rivertown Toyota. We are not in the same store. I have notified Chris Blaylock, the General Manager you can reach him at Cblaylock@RivertownToyota.com I hope things can be worked out soon. Bradley Williams General Manager

July 04, 2022

Great experience. Everyone was very helpful. In and out without any trouble. Team was professional More

by Lynndenisern
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabrina
Jul 06, 2022 -

Rivertown Toyota responded

Thank you for your kind words! We look forward to your business with us again!

June 14, 2022

Brought my car in without an appointment to patch a flat tire. They were able to work me in and have the repair done in 90 minutes More

by Ninjaken10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber
Jun 15, 2022 -

Rivertown Toyota responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

May 28, 2022

Everything was good with my experience at the dealership, staff was courteous and friendly and on time More

by chris.rudy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston
Jun 02, 2022 -

Rivertown Toyota responded

Thank you for the feedback. We thank you for your business and look forward to your next visit!

May 06, 2022

Nakia Sherman, our advisor, well informed us of everything that was done and needed to be taken care of with our car. A pleasant lady to talk too. More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nakia Sherman
May 09, 2022 -

Rivertown Toyota responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

April 12, 2022

I made an appointment and they called me one hour before to tell me I needed to cancel it. I took off work specifically to get my car serviced that day. So I went to on the date I rescheduled and when they More

by Angelaj0921
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lanier
Apr 19, 2022 -

Rivertown Toyota responded

Thank you for bringing this to my attention. I apologize for what you experienced at your recent service visit. I would like an opportunity to address your concerns and to earn your business, please contact me at 706 780 4659. I look forward to speaking with you. Shawn Ollis Service Manager

April 11, 2022

My experience with Riverton GMC was awesome. The crew was friendly, welcoming, & informative. Thank you team for assisting with my purchase. More

by M.Dennis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Robinson and Mark Cunnea
Apr 11, 2022 -

Rivertown Toyota responded

Thank you for your kind words for our staff, we appreciate it! We thank you for your business and look forward to your next visit!

March 21, 2022

They did the maintenance on the vehicle in a timely manner that I’m satisfied with. More

by phylworth1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nice intake gentleman Glenn
Mar 22, 2022 -

Rivertown Toyota responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

March 18, 2022

Service department very poor, no communication with customer. It took three hours to get an oil change even though I had an appointment. Then on drive home warning came on that oil level was low. Had t More

by Srb1624
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nakia Fisher , John Hopkins
Mar 23, 2022 -

Rivertown Toyota responded

Thank you for bringing this to my attention. I apologize for the lack of communication and service completion time not meeting your expectations. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Shawn Ollis Service Manager 706-780-4659

...
46
...