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Rivertown Toyota

Columbus, GA

4.1
735 Reviews

1661 Whittlesly Road

Columbus, GA

31904

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Showing 735 reviews

December 15, 2021

Good dealership; great service department. Sklyler provided very professional service. She provided text with in five minutes informing me how to contact her if I had questions More

by Jhyancey127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skyler
Dec 30, 2021 -

Rivertown Toyota responded

Thank you for your kind words, we appreciate it! We are very happy to hear that we were able to provide you with a great service visit!

December 11, 2021

They have been very good and helpful to my needs. They have help me when ever I had crazy questions. More

by Squatlo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Dec 13, 2021 -

Rivertown Toyota responded

Thank you for your kind words for our staff, we appreciate it! We thank you for your business and look forward to your next visit!

November 16, 2021

Quick service, helpful And understanding. They always take care of my old car to keep it efficient. More

by gaehenderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Nov 18, 2021 -

Rivertown Toyota responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

November 15, 2021

Did not check tires properly. Did not replace floor mats properly. Was not satisfied with this service. More

by chezetoast8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Deida
Nov 16, 2021 -

Rivertown Toyota responded

Thank you for informing us about your situation. Please know that we are looking into your concerns and Jenifer Wing or Shawn Ollis, our Service Director and Service Lane Manager, will be reaching out to you to soon to assist. If there is anything I can do in the meantime please reach out to me. Chuck Easters General Manager ceasters@rivertowntoyota.com

November 12, 2021

The sales representative was very friendly. Also, he did not pressure me to buy the vehicle. Took his time to show all the vehicle features. More

by bonnyhowell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Nov 12, 2021 -

Rivertown Toyota responded

Thank you, Bonny, for your kind words for our staff! We thank you for your business and look forward to your next visit!

November 01, 2021

I’ve have dealt with several service advisors and I started using Da’Tajh Thomas this was my second time working with him. He is the most professional I have ever seen at any dealership I’ve been to. R More

by btsiefken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Da’Tajh Thomas
Nov 02, 2021 -

Rivertown Toyota responded

Thank you for your kind words for Da'Rajh! We are thrilled that you had such a great service experience here with us! We thank you for your business and look forward to your next visit!

October 22, 2021

We were read it immediately by a service representative as we enter the service lane. The needed servicing was done quickly and we were on our way to do the rest of the errands We had for that day. The se More

by Swardpac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tre
Oct 22, 2021 -

Rivertown Toyota responded

Thank you for your kind words for Tre! We thank you for your business and look forward to your next visit!

October 17, 2021

Little things !! Little things goes a long way. When you rotate tires you think you would check the air pressure!! Not this time you didn’t. I guess it wasn’t written instructions for you to follow. Parts p More

by Toy man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nice service writer but seem to be a little distracted
Nov 02, 2021 -

Rivertown Toyota responded

I apologize that you experienced an issue with your recent service. Can you please contact me so I can make this right? I cannot find your name in our database, but I would love to hear back from you at jwing@rivertowntoyota.com. Jenifer Wing, Service Director

October 16, 2021

Accurate Friendly KindNiceOn-point Dependable Accurate Friendly Kind Nice On-point Dependable Responsible Honest Knowledge Trustworthy Reliable Loyal Hard worker More

by Keys677
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina @ Rivertown
Oct 19, 2021 -

Rivertown Toyota responded

Thank you for being our customer, we appreciate your kind words!

October 12, 2021

I recently had my Toyota Camry serviced by Rivertown Toyota. Being a former employee of Rivertown Toyota i know they truly care to take care of their customers. My service appointment was no different. More

by dsm0469
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Entire service staff
Oct 12, 2021 -

Rivertown Toyota responded

Thank you for your kind words for Chuck and Chris! We thank you for your business and look forward to your next visit!

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