Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Rivertown Toyota

Columbus, GA

Overview
Reviews
Vehicles
4.2
775 Reviews
Call Dealership (706) 324-1234

1661 Whittlesly Road

Columbus, GA

31904

Directions

By Type

Showing 775 reviews

July 08, 2023

Very friendly employee. Very satisfied with the service. Didn't have to wait long. Love It More

by claudettedaniels1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Report | Print
Jul 25, 2023 -

Rivertown Toyota responded

We are thrilled that you had a pleasant service visit!

July 07, 2023

Very pleased with the service and the truck that we purchased. I highly recommend coming here! More

by Jamie1299652
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Thompkins, John Hopkins
Report | Print
Aug 01, 2023 -

Rivertown Toyota responded

We are thrilled that you had a pleasant visit! Congratulations on your new truck!

July 03, 2023

Service is great and reasonably priced. they have a nice waiting area with a very good coffee selection More

by Sassy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clarify
Report | Print
Jul 06, 2023 -

Rivertown Toyota responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

July 02, 2023

I had a great experience today. My needs were met in the timeframe given to me. More

by Medical mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Alexander and Chris Blaylock
Report | Print
Jul 04, 2023 -

Rivertown Toyota responded

We are thrilled that you had a pleasant service visit! We thank you for your business and look forward to your next visit!

July 02, 2023

Daniel was great to work with, honest people. I was happy with the deal. Minor hiccups during transaction. Will return More

by tedwards18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Jul 04, 2023 -

Rivertown Toyota responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 01, 2023

Very poor service. Scheduled oil change appointment for 9:15am and service wasn’t complete until 3:50pm. More

by Bossy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Hopkins
Report | Print
Jul 10, 2023 -

Rivertown Toyota responded

I apologize for your service experience. Can you please contact me so I can make this right? I cannot find your name in our database; I would love to hear back from you. Chris Blaylock General Manager cblaylock@rivertowntoyota.com

June 30, 2023

The staff is amazing and very positive. It was a great atmosphere and felt very comfortable with the whole vehicle buying experience. Shelby Holley and the Rivertown team, did an amazing jo More

by Jdphc43
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shelby Holley, John Hopkins
Report | Print
Aug 02, 2023 -

Rivertown Toyota responded

Congratulations on your new Vehicle! We are very thrilled to hear that we were able to provide you with an amazing and positive sales experience! Thank you for the shout-out for Shelby and the sales team, so happy to hear they made you feel comfortable! Rivertown Toyota appreciates your Five Star review and thanks you for your business. We look forward to the opportunity to assist you again.

June 30, 2023

Rivertown Toyota has been my dealer of choice for several years. The sales and service staffs have never disappointed me. More

by Tim
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Report | Print
Aug 02, 2023 -

Rivertown Toyota responded

Time, your kind words are much appreciated and we are very grateful for your patronage. We value your business and look forward to the pleasure of serving you again in the future!

June 28, 2023

Rich was very friendly and professional. They went over the things that need to be addressed More

by Bowhuntr
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rich
Report | Print
Jul 11, 2023 -

Rivertown Toyota responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 26, 2023

Everyone was professional and polite. The service was thorough and explained precisely. My only complaint is that I scheduled an appointment for the service and arrived on time, however More

by slong77489
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Report | Print
Jun 26, 2023 -

slong77489 responded

Everyone was professional and polite. The service was thorough and explained precisely. My only complaint is that I scheduled an appointment for the service and arrived on time, however, I still had to wait a long time before they got to me. That defeats the point of taking the time to schedule an appointment.

1
...
41
42
43
...
78