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Rivertown Toyota

Columbus, GA

Overview
Reviews
Vehicles
4.2
848 Reviews
Call Dealership (706) 324-1234

1661 Whittlesly Road

Columbus, GA

31904

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Showing 848 reviews

January 06, 2025

I would recommend fir service, not to purchase a vehicle. I had to drive to Auburn to purchase my 4Runner to find a better price. More

by anatinoco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gilbert in service
Report | Print
Jan 08, 2025 -

Rivertown Toyota responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Shelby Holley Rivertown Toyota General Manager sholley@RivertownToyota.com

January 05, 2025

Every visit I have they get me in and out with no hassel. I love the atmosphere and the feeling of urgency to get each customer taken care of. More

by Keshia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desmond, John Hopkins
Report | Print
Jan 06, 2025 -

Rivertown Toyota responded

Hello Keshia, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

January 03, 2025

Rivertown Toyota,is a great place to shop for your next vehicle,great service, friendly staff. More

by bettyswift55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Green , John Hopkins
Report | Print
Jan 06, 2025 -

Rivertown Toyota responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 03, 2025

Thanks for Rivertown Toyota for a seamless transaction , Brandon Jackson on the sales team is amazing More

by Rsexton1987
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Jackson
Report | Print
Jan 05, 2025 -

Rivertown Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rivertown Toyota. We look forward to your next visit! Take care!

December 31, 2024

Bad experience first service on 2025 Camry xse went to get oil change my appointment was 8:00 am at approximately 9:15 am the assistant presented paperwork to sign no oil change had been completed as per More

by Jonathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Representatives
Report | Print
Jan 08, 2025 -

Rivertown Toyota responded

Thank you for sharing your feedback with us! We're sorry to hear that we didn’t meet your expectations. Your input is valuable, and it will help us to provide a better experience for you in the future. Rest assured, we’re looking into your concerns and will get back to you as soon as possible. We appreciate your patience and understanding. Gil Michelson Service Director Rivertown Toyota gmichelson@rivertowntoyota.com

December 23, 2024

Our scheduled service was co Pelted on time and all of our needs were met. Service department staff was courteous and friendly. Thank you More

by Toyota fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Report | Print
Dec 25, 2024 -

Rivertown Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 22, 2024

Prompt, courtiest, and knowledgeable to my needs. Offered me 24,too. For my car but wasn't near enough to tempt me. More

by s49miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Auston
Report | Print
Dec 24, 2024 -

Rivertown Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

December 22, 2024

I had a great experience at Rivertown Toyota service. Justine was amazing, she moved the process along and had me out in no time. I really enjoyed the experience. More

by georgerjohnsonjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine, John Hopkins
Report | Print
Dec 24, 2024 -

Rivertown Toyota responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 22, 2024

They are fast and quick I was in and out in 30 minutes or less More

by brooksdarryl0217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Report | Print
Dec 24, 2024 -

Rivertown Toyota responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 21, 2024

Great service at Toyota of Columbus Ga and friendly employees who always help with any comcerns! More

by JessicaLidvall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desmond, John Hopkins
Report | Print
Dec 22, 2024 -

Rivertown Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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