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Rivertown Toyota

Columbus, GA

4.2
812 Reviews

1661 Whittlesly Road

Columbus, GA

31904

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Showing 812 reviews

November 29, 2024

Everyone was super nice and provided a nice environment. My salesman, Kevin was very helpful and made the process smooth! More

by Anna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Ellis
Dec 01, 2024 -

Rivertown Toyota responded

Hi Anna, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rivertown Toyota. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 27, 2024

My vehicle came in for its 10,000 mile service. The service was completed in less time than anticipated. Quick and friendly service. More

by jdoz1209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine Haas
Nov 29, 2024 -

Rivertown Toyota responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 22, 2024

Desmond was very professional. he keep me abreast of everything that was going on with my vehicle, I also gave recommendations. Was pleased with his overall service More

by twncam22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
desmon baker
Nov 25, 2024 -

Rivertown Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to Desmond here at Rivertown Toyota! Thanks again for the recommendation, and have an amazing day!

November 22, 2024

Veronica in the service department is absolutely amazing! I had problems with my Tundra while out of town and stopped at the dealership to get some help. She was more than accommodating and made sure to ge More

by Austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica Gearhart
Nov 25, 2024 -

Rivertown Toyota responded

Hi Austin, thank you for your kind review; we are happy to pass along your comments to Veronica here at Rivertown Toyota! Thanks again for the recommendation, and have an amazing day!

November 21, 2024

Prompt service, and great attention. My car was in and out with no appointment and they text and call with updates. I am very happy with Rivertown! More

by Bmcbride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
Nov 22, 2024 -

Rivertown Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

November 21, 2024

Brittany was exceptional to work with Dealer did a great job of helping to get the car that we wanted More

by Kcork1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Thomas
Nov 22, 2024 -

Rivertown Toyota responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 21, 2024

Very poor customer service. Service advisor had limited knowledge. Did not provide me with a full Multiple Point Inspection as I requested. Etc., Etc. Took way too long to co More

by whs_bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin
Nov 23, 2024 -

Rivertown Toyota responded

whs_bill Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent service experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Winford Lee General Manager wlee@RivertownToyota.com

November 20, 2024

Great experience with a remote out of state purchase from Rivertown Toyota. No silly tricks or games, and the level of service I received was exceptional, even picking me up at the airport when I came to tak More

by Rob
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Green
Nov 22, 2024 -

Rivertown Toyota responded

Hello Rob, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 18, 2024

Great buying experience with Gene Smith. All my questions were answered and he remained professional. More

by Simon
Recommend Dealer
Yes
Employees Worked With
Gene Smith
Nov 21, 2024 -

Rivertown Toyota responded

Hi Simon, thank you for your kind review; we are happy to pass along your comments to Gene here at Rivertown Toyota! We are always more than happy to assist you if anything else comes up. Take care!

November 17, 2024

Excellent service today. My inspection and oil change took less time than expected especially for a busy Saturday. More

by Terri9330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desmon
Nov 19, 2024 -

Rivertown Toyota responded

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

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