![](https://dealerrater.com/ncdn/s/12.20240619.137/Graphics/icons/close-x-orange.png)
Rivertown Toyota
Columbus, GA
Filter Reviews by Keyword
By Type
Showing 638 reviews
I’m very please with service, especially Jerome he really did his job in putting me in a car. And friendliness of the people at Rivertown Toyota. did his job in putting me in a car. And friendliness of the people at Rivertown Toyota. More
The wait time is terrible. The service is excellent. I called to confirm my appointment. I was not on the schedule. The scheduling of service is terrible. Three hours to rotate tire then a nail found and called to confirm my appointment. I was not on the schedule. The scheduling of service is terrible. Three hours to rotate tire then a nail found and then alignment needed to find struts needed. Terrible use of time More
I brought our 2000 4Runner in for a recommended service. I was assisted by Bernie who provided good customer service. Also, thanks to technician Chris I was assisted by Bernie who provided good customer service. Also, thanks to technician Chris More
Great service from Randy in purchasing our Highlander today. This is the second vehicle we have purchased from him. He is always great to work with. today. This is the second vehicle we have purchased from him. He is always great to work with. More
Took my car for an oil change and an airbag recall. Made an appt for 9am. Called at 12 to check and see how long, and they said it is first come first serve you are still in line and an appt is only to spea an appt for 9am. Called at 12 to check and see how long, and they said it is first come first serve you are still in line and an appt is only to speak with the service writer, and she spoke with me at 9....called again at 4, and said to go ahead and head that way to pick it up, it would be done when I got there. Went to check out. They only did the airbag recall, and supposedly checked my battery. Never did the oil change More
I worked with Sabrina, who was fantastic! She helped me pick the model I liked the best and got me a GREAT deal on a used car with only 5200 miles. pick the model I liked the best and got me a GREAT deal on a used car with only 5200 miles. More
Very easy to book appointments. The staff is pretty efficient and friendly and I appreciate the technology they use to communicate service recommendations and results. efficient and friendly and I appreciate the technology they use to communicate service recommendations and results. More
The people at the dealership were very courteous and helpful. They also remained very professional while quickly doing their job. I would recommend this place to anyone. helpful. They also remained very professional while quickly doing their job. I would recommend this place to anyone. More
My appointment was at 7:15 am, I texted to ask the status around 2ish and they texted back said it is still being worked on, I was like wow, my appointment was at 7:15 am. Next thing I know I am getting a te around 2ish and they texted back said it is still being worked on, I was like wow, my appointment was at 7:15 am. Next thing I know I am getting a text saying it is ready. I go and pick it up and drive off and use my windshield fluid and there is none. They said they refilled any fluids . I take it back and tell them there is no wash and that it concerned me that other things weren't done correctly . The gentleman didn't say anything and took my car back to get the fluids . More