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Rivertown Toyota

Columbus, GA

Overview
Reviews
Vehicles
4.2
775 Reviews
Call Dealership (706) 324-1234

1661 Whittlesly Road

Columbus, GA

31904

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Showing 775 reviews

August 26, 2023

Tina took really good care of me! I have a Lexus and I really don’t like having to go to Lexus dealer/service . They are too far away for minor maintenance so I go to Columbus Riverto More

by Mctoy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina and William they get 5 stars!
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Sep 10, 2023 -

Rivertown Toyota responded

Thank you for choosing Rivertown Toyota. We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again!

August 26, 2023

Ms. Tina was extremely courteous and got me in and out in a timely manner. The service techs were also very prompt in letting me know any additional services that may be required. More

by cwbowie26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina, John Hopkins
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Sep 10, 2023 -

Rivertown Toyota responded

We are pleased to provide convenient and professional service when it is time to service your vehicle. Thank you for your acknowledgment of Tina and their professionalism. We look forward to the pleasure of assisting you again!

August 25, 2023

Service (oil change and alignment) was twice the quoted price on the phone when I scheduled. I also felt like they tried to sell me on things I didn’t need at inflated prices. More

by IceSyckel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brett
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August 25, 2023

Richard Fuller greeted us upon our arrival. He was professional and efficient. He even politely answered two questions concerning accident hot spots. We are new residents in GA, therefor More

by wisediane602
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Fuller
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Sep 10, 2023 -

Rivertown Toyota responded

Thank you for acknowledging Richard! It is always great to hear when one of our associates is acknowledged for their professionalism. We look forward to the pleasure of assisting you again!

August 23, 2023

Great service. I love the text updates & repair approval notifications. My only suggestion would be to provide a complimentary wash & vacuum to customers after ve More

by xrmygrl925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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Sep 21, 2023 -

Rivertown Toyota responded

Your feedback is important to us as we continue to work towards improving our services. We appreciate your review and look forward to assisting you again in the future. Thank you for choosing Rivertown Toyota!

August 22, 2023

My car was serviced very quickly and was real professional, the young man was very polite and I left happy with the way he handled the situation More

by shirleybowman1937
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby Applewhite
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Sep 06, 2023 -

Rivertown Toyota responded

You just made us smile to see those Five Stars! Thank you so much! We appreciate your business and look forward to assisting you in the future.

August 22, 2023

They have Great customer service, good work result, but it’s very expensive for maintenance More

by Win2jwin2j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
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Aug 25, 2023 -

Rivertown Toyota responded

We highly value your business and strive to provide you with exceptional service that leaves you completely satisfied. Your feedback is important to us as we continue to work towards improving our services. We appreciate your review and look forward to assisting you again in the future. Thank you for choosing Rivertown Toyota.

August 19, 2023

Everyone was very kind and professional. The waiting area was nice clean with many TVs and snack machines . More

by wrsebastian53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Middle aged female name(?)
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Aug 26, 2023 -

Rivertown Toyota responded

We are excited to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 19, 2023

Excellent service need to inform the elder cust. You will be texting instead of calling when service is completed. More

by joannbutler13@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Report | Print
Sep 01, 2023 -

Rivertown Toyota responded

Thank you for taking the time to leave us Five Stars! We look forward to the pleasure of your business again!

August 18, 2023

Get me and out pretty quick. Knowledgeable. Always satisfied with the work that they do. More

by Edro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine
Report | Print
Aug 25, 2023 -

Rivertown Toyota responded

You just made us smile to see those Five Stars! Thank you so much! We appreciate your business and look forward to the pleasure of assisting you again in the future.

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