Rivertown Toyota
Columbus, GA
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Obie was a great salesman, he got me exactly what I wanted and the deal that I wanted. He was not pushy at all. He took his time to make sure I understood how to work all of the features of my new vehi wanted and the deal that I wanted. He was not pushy at all. He took his time to make sure I understood how to work all of the features of my new vehicle. It was a pleasure buying from him! More
Terrible experience. And this was my first time here. Never got a call like I was told. Tried calling to find out status couldn't get thru. Was told a manger would call And this was my first time here. Never got a call like I was told. Tried calling to find out status couldn't get thru. Was told a manger would call which never happened. It was done by text and I told her I didn't want text that I wanted a call. I actually wanted to talk with someone about my concerns on car. More
I would not reccomend this dealership to my worst enemy. I bought a used truck 4 months ago and have had nothing but problems with it since. I explained to the salesman(kyle) that I had been looking for a t I bought a used truck 4 months ago and have had nothing but problems with it since. I explained to the salesman(kyle) that I had been looking for a truck for over a month, driving up to two hours to look, finally finding this one I was assured it was a good truck with no issues and had been in "service" the day I came to see and test drive it. Being my first truck I expected it to handle differently than a car, however I've driven trucks with smoother handling in the past. Being hesitant after 2 test drives I was told if I didn't make up my mind, the truck was going to be offered to one of the others interested, and I sure do wish I went with my gut and moved on and kept looking. The salesman also informed me that he would put gas in the truck so it would be ready for a test drive the day I came, so he would have known about the faulty vent control valve that stops the gas pump every $2-$3 worth of gas, something I only discovered the next day. Two days after the purchase I messaged the salesman and asked if they would consider reversing the deal and giving me back my traded in vehicle(which was taken as a trade without inspection) as I know dealerships can do this at their discretion, and I was told that they did not want to do this. I was left wondering: why not? considering there were "8 people behind" me "asking for this truck" it would have been an easy sale and I would have been a happy customer. Also, if it was such a "great truck" why take in a vehicle in trade that was never inspected? Could it be that they knew my trade was just fine while they were selling me a truck riddled with issues? 4 months and $2 thousand dollars in repairs later, here is your review. To whoever reads this, go to another dealership. More
The customer service was great. I also appreciate the care that the technicians have when servicing the vehicles. Receiving the images and videos of recommendations digitally is gre I also appreciate the care that the technicians have when servicing the vehicles. Receiving the images and videos of recommendations digitally is great. More