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Rivertown Toyota

Columbus, GA

4.2
775 Reviews

1661 Whittlesly Road

Columbus, GA

31904

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Showing 775 reviews

October 24, 2023

Very easy to schedule an appointment to have our car serviced-Very nice treatment and prompt service More

by Williamploeger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Oct 25, 2023 -

Rivertown Toyota responded

It's wonderful to hear that scheduling an appointment for car service at the dealership is easy and that you receive very nice treatment and prompt service. Convenience, excellent customer care, and efficiency are essential for a positive service experience. Your satisfaction is important!

October 23, 2023

Easy to do business with. Knowledgeable and friendly staff and reasonably attractive service area. These reviews are tedious. More

by Impatient
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Oct 25, 2023 -

Rivertown Toyota responded

We are thrilled to hear that you had a knowledgeable and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 23, 2023

You all rock! Thanks so much for everything and you’re a blessing for our community. More

by Ms A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Middleton , John Hopkins
Oct 24, 2023 -

Rivertown Toyota responded

Thank you for your kind words and support! It's wonderful to hear that you have such a positive impression of the service you've received. We appreciate your business. We look forward to assisting you in the future.

October 22, 2023

Refuse to fix my vehicle because someone else had done work making assumptions on what they think it is change oil without my permission they just cleared code heater not working that's what I wanted to More

by Johnsonyvonne6886
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas/Brent, John Hopkins
Oct 23, 2023 -

Rivertown Toyota responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

October 22, 2023

The service department is inept in accountability of vehicle status. They do not maintain contact with off-site costumers. More

by TheMitchellds2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taj & Natalie
Oct 23, 2023 -

Rivertown Toyota responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

October 17, 2023

I called this morning to get an appointment to check my brakes. They were able to schedule my car for the appointment today. The car was checked out and no mechanical problems were found. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Fuller
Oct 17, 2023 -

Rivertown Toyota responded

We appreciate your feedback! It's great to hear that you were able to get a same-day appointment for your brake check and that no mechanical problems were found. Your peace of mind and safety are important to us, and we're here to provide quick and efficient service. Thank you for choosing us, and we're here to help with any future automotive needs you may have!

October 13, 2023

I had to buy a new key, which required it to be connected to my truck. They performed the service in a reasonable amount of time. The service provider was very professional and helpful More

by Afknitter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Oct 17, 2023 -

Rivertown Toyota responded

Thank you for sharing your experience with us. It's great to hear that you had a positive experience purchasing a new key and having it connected to your vehicle. We strive to provide professional and helpful service to our customers. We're here to assist you further.

October 11, 2023

I was satisfied with the work done on my vehicle. I was in and out in a timely manner. The young man was courteous and professional. More

by peggy1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Quinn J, John Hopkins
Oct 13, 2023 -

Rivertown Toyota responded

We're pleased to hear that you were satisfied with the work done on your vehicle and that the service was completed in a timely manner. Courteous and professional service is important to us, and we're glad you had a positive experience with the young man assisting you. Thank you for choosing us!

October 11, 2023

Courteous, professional, and acted like they respected me as a customer. I felt that I got the work done in a reasonable amount of time. More

by jJ. Marshall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Oct 13, 2023 -

Rivertown Toyota responded

We're pleased to hear that you received courteous and professional service, and that you felt respected as a customer. Providing timely and efficient service is important to us. We're here to assist you, and we appreciate your kind words!

October 07, 2023

Making appointment was easy. Personnel were courteous and friendly. Waiting area was comfortable. Good experience. More

by Customer
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know name
Oct 10, 2023 -

Rivertown Toyota responded

Thank you for the kind words! We are excited to hear that we were able to provide you with a good experience!

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