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Rivertown Toyota

Columbus, GA

Overview
Reviews
Vehicles
4.2
904 Reviews
Call Dealership (706) 324-1234

1661 Whittlesly Road

Columbus, GA

31904

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Showing 904 reviews

March 04, 2025

Gio did a great job! He’s fantastic. He’s super super super super super duper great! More

by Rmadrigal16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gio
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Mar 09, 2025 -

Rivertown Toyota responded

Hi, thanks for your praise and kind comments about Gio. Please don't hesitate to reach out to us if there's anything more we can do!

March 04, 2025

Excellent as always. Nice professional and fast. Shelby was a very good p3rson to that dealership More

by pbokina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby, John Hopkins
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Mar 09, 2025 -

Rivertown Toyota responded

Hi, thanks for your praise and kind comments about Shelby. Feel free to reach out to us if you need anything. Have a wonderful day.

March 02, 2025

Dealership that's committed to meeting customers needs and the auto they want. My salesman went over and beyond to get me the vehicle and payment I was confrontable with. More

by goginsr1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Hopkins
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Mar 08, 2025 -

Rivertown Toyota responded

I see that you had a good experience, however we only earned 3 stars. I would love to hear what was lacking in your experience, so we can improve in the future. Shelby Holley General Manager sholley@rivertowntoyota.com

Mar 08, 2025 -

goginsr1 responded

2 to 3 hour Wait time to do finance paperwork is ridiculous and absolutely ruined my buying experience.

February 28, 2025

Fast service for my 10,000 mi. Less than an hour. Great job rivertown toyota! More

by Ruthiehill5657
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Report | Print
Mar 03, 2025 -

Rivertown Toyota responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 27, 2025

Always receive exceptional service…. staff courteous and professional A+ totally trust best care will be given… More

by lucassmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Report | Print
Feb 27, 2025 -

lucassmom responded

Always receive exceptional service…staff courteous and professional A+ totally best care will be given

February 27, 2025

They were very professional and quick to get back since I live 1hr 30min away. Handled the deal on the phone and came in did test drive and signed paperwork. Financing was Professional and did not pressure f More

by lynn_swinford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany
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Mar 02, 2025 -

Rivertown Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 27, 2025

Everybody was polite. The service was great. I was only there for an hour and five minutes. More

by M_space91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Report | Print
Mar 02, 2025 -

Rivertown Toyota responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 26, 2025

The service is always great. The lounge is very comfortable. Desmond Baker was awesome. Good service More

by Swanny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desmond Baker
Report | Print
Feb 28, 2025 -

Rivertown Toyota responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 25, 2025

Service was courteous, and I had a very positive experience. My car drove so smoothly on way home so I think I gad very good service on the car More

by mjohnmarty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Report | Print
Feb 28, 2025 -

Rivertown Toyota responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

February 25, 2025

Every visit to Rivertown Toyota has been vey pleasant. They are friendly, attentive and professional. The service waiting area is always clean and relaxing. More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Report | Print
Feb 28, 2025 -

Rivertown Toyota responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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