Rivertown Toyota

Happy with service and tech. Dealership is old and outdated inside, restroom needs constant review. Restroom and coffee area dirty, probably needs hourly review, no sign off che Dealership is old and outdated inside, restroom needs constant review. Restroom and coffee area dirty, probably needs hourly review, no sign off checklist in restroom, but plastic holder there.. This dealership needs to jump in to the local KIA dealership and see what a clean waiting room looks like and refreshments provided, also there restrooms spotless.. I own a Toyota and my wife owns a KIA More

Waited over 4 hrs to be told I had to leave my car for service! Communication was none, had to find someone to let me know what was going on service! Communication was none, had to find someone to let me know what was going on More

Very professional and what needs done, and approximately how long it might take to do the work I was called about other things that needed to be done and what the cost would be how long it might take to do the work I was called about other things that needed to be done and what the cost would be More

Loved my experience! Lanton Kyle was professional and made the whole process fast and hassle free! The whole team is great. Lanton Kyle was professional and made the whole process fast and hassle free! The whole team is great. More

The dealership is pleasant. They do help you get to wherever you need to go (within a 15 mile radius) if you need to drop your car off. The only human interaction that I reciev They do help you get to wherever you need to go (within a 15 mile radius) if you need to drop your car off. The only human interaction that I recieved was when I dropped my car off and when I paid for service. Although I was sent a message about what I needed (I declined the other services) no one talked to me about them. There was an amazing service member who use to explain things to me when I arrived but I don't think she's with the company anymore. When I paid for my oil change the young man was pleasant enough but explained nothing to me. He also was not the original service member I met that morning. That may be why. Since my car is no longer under warranty I'm currently looking for another place to take my vehicle. More

Service Advisor Rich Fuller is great to deal with. Thanks Rich for the advice and the Thanks Rich for the advice and the More

Everyone was very helpful. The process was very easy and I was guided to purchase the correct car for my current situation. I was at ease and comfortable the whole time while s The process was very easy and I was guided to purchase the correct car for my current situation. I was at ease and comfortable the whole time while several different people helped me. More

Great customer service at this dealership and very attentive to customer needs and concerns. The staff are very efficient. attentive to customer needs and concerns. The staff are very efficient. More

Very prompt with greeting. Quickly processed the car and was very efficient preforming the required service. Every one very friendly. Quickly processed the car and was very efficient preforming the required service. Every one very friendly. More

Personnel is helpful and friendly. I went in to have a tire checked, but because this morning was a little slow for them they were happy to perform the oil change I also needed today r I went in to have a tire checked, but because this morning was a little slow for them they were happy to perform the oil change I also needed today rather than making me schedule it for a later date. When I picked up the car one person even showed me how to get to information I was no longer seeing on my display. They're great! More