Rivertown Toyota
Columbus, GA
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Everyone that we spoke to was very friendly. They focused on us, offered assistance whenever they could. They have free coffee and hot chocolate. They worked hard to get us in a vehicle same day They focused on us, offered assistance whenever they could. They have free coffee and hot chocolate. They worked hard to get us in a vehicle same day. More
I didn’t get a text from my representative this time to communicate with me. I called 3 times and still no response from my rep til after the car was repaired which was 5 hrs. I left a message for him to c communicate with me. I called 3 times and still no response from my rep til after the car was repaired which was 5 hrs. I left a message for him to call. He was friendly when I got there. Service could have been better! I get a text at 5:20 telling me that you close at 6. Had he returned my call, I could have already been there which was my plan. From my last 3 visits, customer service needs to get better! My car was ready and parked out front on my last visit for a while and my rep never called me. I had previously asked about it. Communication skills really need to improve!!! More
Richard Fuller and Riverside Toyota did a great job replacing my tires and checking everything. Rich was very thoughtful and helpful, and I know I will be much safer with new tires. Thank you. Nancy replacing my tires and checking everything. Rich was very thoughtful and helpful, and I know I will be much safer with new tires. Thank you. Nancy Powell More