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Rivertown Toyota

Columbus, GA

Overview
Reviews
Vehicles
4.2
941 Reviews
Call Dealership (706) 324-1234

1661 Whittlesly Road

Columbus, GA

31904

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Showing 941 reviews

September 20, 2024

Very impressive Veronica was so nice and helpful. Always glad to visit RIVERTOWN Toyota. Clean waiting room for customers More

by Glen911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica in service Department , John Hopkins
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Sep 22, 2024 -

Rivertown Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to Veronica here at Rivertown Toyota! We are always more than happy to assist you if anything else comes up. Take care!

September 18, 2024

Every one was professional and friendly,I got all my issues fixed,I was happy! More

by victoriapowell54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa , John Hopkins
Report | Print
Sep 21, 2024 -

Rivertown Toyota responded

Thank you Victoria for taking the time to let us know how we did. We hope you have a great day!

September 17, 2024

Employees are courteous and make sure you're taken care of. They make suggestions or tell you what else needs to be fixed on your vehicle. Very nice place! More

by TShort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Report | Print
Sep 20, 2024 -

Rivertown Toyota responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 17, 2024

Professional. Knowledge. Premium parts. I think I waited 3 hours. So I appreciate the good job. More

by James
Recommend Dealer
Yes
Employees Worked With
Austin Melende
Report | Print
Sep 20, 2024 -

Rivertown Toyota responded

Hello James, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

September 15, 2024

Tried to contact my service representative on numerous occasions to ask questions about recommendations for service. Texts were not answered and calls were not returned. Spoke to a second representative a More

by maggie181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Preston and Jose. MJ finally helped me.
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Sep 21, 2024 -

Rivertown Toyota responded

maggie181, Thank you for bringing this to our attention. We apologize for any inconvenience caused by the lack of communication from the service. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Bradley Williams General Manager bwilliams@rivertownautomall.com

September 14, 2024

The service was quick, however, my online price showed approx $60 for the oil change and then a 10% discount for an afternoon appointment. At checkout the total was $80 and i had to ask about the 10%. The More

by Nate1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center
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Sep 20, 2024 -

Rivertown Toyota responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, we will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Lee Winford General Sales Manager wlee@RivertownToyota.com

September 14, 2024

The staff is always very curteos and willing to assist you the best of their ability. More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Report | Print
Sep 16, 2024 -

Rivertown Toyota responded

Hi Angela, we're happy you found our staff to be so supportive during your experience here at Rivertown Toyota. We are always more than happy to assist you if anything else comes up. Take care!

September 14, 2024

They completed the requested maintenance. It was busy but still accepted an emergency walk in. More

by Swampfx60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Report | Print
Sep 16, 2024 -

Rivertown Toyota responded

Hi, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

September 12, 2024

Clean neat every one helpful . Prompt with the service very reasonably priced. Waiting accommodation excellent More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know name
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Sep 14, 2024 -

Rivertown Toyota responded

Hi John, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 12, 2024

Very welcoming atmosphere, essential amenities provided as well. Everyone there treated me with dignity and respect. Shout out to Joey, I absolutely love my new car. I intend to become a life custome More

by Sundiatastorm.pc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine, John Hopkins
Report | Print
Sep 14, 2024 -

Rivertown Toyota responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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