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Rivertown Toyota

Columbus, GA

4.2
775 Reviews

1661 Whittlesly Road

Columbus, GA

31904

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Showing 775 reviews

February 28, 2024

Found a car I like at a reasonable price. Nice sales person. Blah blah blah blah More

by Woodnthrifty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Mar 02, 2024 -

Rivertown Toyota responded

We're delighted to hear that you found a car you like at a reasonable price and had a positive experience with our salesperson! Your satisfaction is our top priority, and we appreciate your kind words. We're here to make your car-buying process smooth and enjoyable. Thank you for choosing our dealership, and we look forward to serving you in the future!

February 24, 2024

They accepted vehicle at the scheduled time and completed the work satisfactorily in a short time while I waited. More

by jpatterson3312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Feb 26, 2024 -

Rivertown Toyota responded

We're pleased to hear that your vehicle was accepted at the scheduled time, and the work was completed to your satisfaction in a short time while you waited. Efficient and satisfactory service is important to us, and we appreciate your positive feedback. Thank you for choosing us, and we look forward to serving you again!

February 24, 2024

Yesterday I did an oil change and my oil is way over by an inch above the second notch and not in between the notches, this will ruin by engine, don’t you check the people work, I ready to call an lawyer. More

by Louis Cote
Recommend Dealer
No
Employees Worked With
Jim
Feb 26, 2024 -

Rivertown Toyota responded

Thank you for bringing this to my attention. I apologize for the inconvenience you experienced after your service visit with us. I would like an opportunity to fix this and to earn your business, please contact me at bwilliams@RivertownToyota.com. I look forward to speaking with you. Bradley Williams, General Manager

Feb 26, 2024 -

Rivertown Toyota responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

February 23, 2024

Lack of Communication, knowledge, leadership and unprofessional. I will not be visiting nor patronizing again. More

by CWB1997
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Gilbert Michelson
Apr 04, 2024 -

Rivertown Toyota responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 19, 2024 -

Rivertown Toyota responded

Thank you for bringing this to my attention. I apologize that your recent experience has been anything but satisfactory. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Bradley Williams General Manager bwilliams@rivertownautomall.com

February 21, 2024

09:30-arrived for my 10k Toyota Care service, noted my (driver side front) tire was 5PSI low. 11:30-vehicle was returned to me so I head over to parts to order all weather mats. Realized my same tire More

by Maf11061985@yahoo.com
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Justine & Jim
Apr 04, 2024 -

Rivertown Toyota responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 27, 2024 -

Rivertown Toyota responded

Thank you for bringing this to my attention. I apologize that your tires were not rotated and that it took longer than expected. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Bradley Williams General Manager bwilliams@rivertownautomall.com

February 21, 2024

Amazing customer service. The whole process took no more than 2-3 hours. Brittany was extremely helpful and knowledgeable throughout the whole process. Highly recommend RIVERT More

by marcelino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany , John Hopkins
Feb 24, 2024 -

Rivertown Toyota responded

Thank you for your kind words! We're delighted to hear that you had an amazing experience at Rivertown Toyota and that Brittany provided helpful and knowledgeable assistance throughout the process. We appreciate your recommendation and look forward to the opportunity to serve you again in the future. Safe travels in your new vehicle!

February 17, 2024

I didn’t believe what the extra repairs needed. Asked if I could go see what the mechanic was talking about. I got to see what needed repair and agreed. The mechanic was excellent and I also asked More

by susan
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine Haas
Feb 23, 2024 -

Rivertown Toyota responded

Thank you Susan for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

February 14, 2024

Dealer was tiy I. Repair, reasonable charge and completed the repair on time with no wait for car pick up. More

by ehbarfield68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Feb 16, 2024 -

Rivertown Toyota responded

Thank you for sharing your positive experience with us! We're glad to hear that the dealership was tidy, provided reasonable charges, and completed the repair on time without any wait for car pick-up. We appreciate your feedback, and we look forward to serving you again in the future!

February 14, 2024

Am so pleased with the service today. I thought the car needed alignment - fixed. Thanks More

by Laura-Lowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Feb 16, 2024 -

Rivertown Toyota responded

We're delighted to hear that you are pleased with the service! It's great that we were able to address the alignment issue for your car. Thank you for choosing us, and we look forward to serving you again in the future!

February 11, 2024

Top notch service. Very professional. They do things in a timely manner. I have always been taken care of. More

by Nataliepobox932
Workmanship
Recommend Dealer
Yes
Employees Worked With
Brockton
Feb 13, 2024 -

Rivertown Toyota responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

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