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Rivertown Toyota

Columbus, GA

Overview
Reviews
Vehicles
4.2
775 Reviews
Call Dealership (706) 324-1234

1661 Whittlesly Road

Columbus, GA

31904

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Showing 775 reviews

March 28, 2024

The service was quick and convenient. I was able to get in and out about a hour. More

by Tmtamale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
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Mar 30, 2024 -

Rivertown Toyota responded

We are thrilled to hear that you had a quick and convenient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 27, 2024

Great and warm welcome service each time I called or text thanks for your service More

by sebastianrogers48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr.Brockton
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Mar 29, 2024 -

Rivertown Toyota responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 27, 2024

I have a 2022 Corolla Cross, I love it! ! The team at Rivertown Toyota have always taken very good care of me and my car. Courteous, polite, thorough and professional. Thank you!! More

by PchyKeenGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Wilbanks, I don’t know the service technician’s name but he was great!
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Apr 03, 2024 -

Rivertown Toyota responded

That's wonderful to hear! We're thrilled that you love your 2022 Corolla Cross and that the team at Rivertown Toyota has consistently provided you with excellent care. We strive to maintain a courteous, thorough, and professional service experience for all our customers, and we're glad that we've met your expectations. We appreciate your loyalty and look forward to serving you in the future!

March 26, 2024

Always efficient and courteous when dropping my truck off for service. Very nice service staff More

by Vito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natali Tarin-Whitaker
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Mar 28, 2024 -

Rivertown Toyota responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 26, 2024

Very professional and quick with assisting at appointment time. Hassle free; love coming to this dealership to get my car serviced. More

by etta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose, John Hopkins
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Apr 03, 2024 -

Rivertown Toyota responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 25, 2024

Justine Hass was great and kept me informed on what was going to happen when I took my vehicle in. She was correct on the amoint of time that it would take to complete the work on my vehicle. More

by mbounds743
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine Haas
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Mar 30, 2024 -

Rivertown Toyota responded

Thank you for sharing your positive experience with Justine. We're glad to hear that she kept you well-informed and accurately estimated the time needed to complete the work on your vehicle. Providing clear communication and accurate timelines is important to us, and we're delighted that Justine delivered on that.

March 24, 2024

Please note I dealt with Chance and Jim. Told me from the onset 2.5 to 3 hour wait ( Chance) with I appreciated. I checked the real-time app you offer at the 2 hour mark and it was on arriv More

by sstark54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim and Chance never dealt with J Hopkins
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Mar 30, 2024 -

Rivertown Toyota responded

Thank you for providing additional details about your experience! It's great to hear that Chance informed you about the expected wait time and that the real-time app was accurate and helpful. We appreciate your feedback about the waiting room chairs. If you have any further feedback or need assistance in the future, please don't hesitate to let us know. We're here to help!

March 22, 2024

Excellent service and excellent customer service. ...highly recommended.. service dept cant be beat.....easy to schedule appts More

by chaffinkristi
Recommend Dealer
Yes
Employees Worked With
Ric
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Mar 26, 2024 -

Rivertown Toyota responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 20, 2024

Not even mentioning the Service. ..I was injured by a sign that fell noone asked how I was feeling. They just stated they can't view the camera until Monday. I wasn't even offered a c More

by Crutledge.cr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rich Fuller Da'Tajh Thomas
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Mar 21, 2024 -

Rivertown Toyota responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

March 20, 2024

For a busy location they are fairly efficient. They make good attempts with communication while your vehicle is being serviced. Thanks. More

by dahosan455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Fuller
Report | Print
Mar 22, 2024 -

Rivertown Toyota responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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