Rivertown Toyota
Columbus, GA
Filter Reviews by Keyword
By Type
Showing 775 reviews
I appreciate the video that I was sent from the mechanic. In the video, the mechanic explained what services he performed. There was one unexpected service he did after he test drove my vehicle involving my In the video, the mechanic explained what services he performed. There was one unexpected service he did after he test drove my vehicle involving my brakes. The brake pedal was going to the floor and was repaired. I appreciate the mechanic going the extra mile for my safety. Thank you so very much. More
Efficient and updated periodically during short wait at 5000 mile check. Having an appointment and being on time with it was very courteous. Thank you for the great coffee! 5000 mile check. Having an appointment and being on time with it was very courteous. Thank you for the great coffee! More
I had a 9 am scheduled appointment for a simple oil change service. I recieved my vehicle back around 1130 and it was leaking oil. Service was not completed properly completed nor Quality & Control ins change service. I recieved my vehicle back around 1130 and it was leaking oil. Service was not completed properly completed nor Quality & Control inspection Done. I had to return my vehicle for work to be corrected and had to sit another hour and half. This was worst service I've had from a dealership. Totally unacceptable & no one even apologized for the mishap. Horrible customer service. I will be going elsewhere because I do not feel like a valued customer. More