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Rivertown Toyota

Columbus, GA

4.2
775 Reviews

1661 Whittlesly Road

Columbus, GA

31904

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Showing 775 reviews

June 04, 2024

My service adviser was great … very helpful and accommodating to me. Plus the service I came for was finished before I thought it would be! Toyota service was great More

by SLowery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert ?
Jun 07, 2024 -

Rivertown Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rivertown Toyota. If you have any further questions, please give us a call. We're always happy to help!

June 04, 2024

Great customer service with a friendly staff who is always willing to assist its customers with their car needs. More

by Ericka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lanton Kyle
Jun 05, 2024 -

Rivertown Toyota responded

Hi, we appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!

June 01, 2024

Always good when I take my vehicle to Toyota they always give me good results and wonderful service More

by montinemccoy49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Jun 03, 2024 -

Rivertown Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

May 29, 2024

Wonderful experience! I highly recommend Rivertown Toyota to anyone who is looking for a new or used vehicle!!! More

by jhmccain20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Jackson, John Hopkins
May 30, 2024 -

Rivertown Toyota responded

We're delighted to learn that your experience was wonderful! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 29, 2024

Everything was done in a timely manner. I did not have to wait long for service. More

by Psalm12118a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie
May 30, 2024 -

Rivertown Toyota responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 29, 2024

This was my first service visit with my new 4Runner knot bought at this dealership) and Jose did a great job taking my truck in and getting it through service. More

by FerrelW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Torres
May 30, 2024 -

Rivertown Toyota responded

We're delighted to learn about your positive experience and the great assistance provided by Jose! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 24, 2024

I purchased my 2015 Highlander from them & have gone there every time for my routine maintenance. More

by Sally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brockton Buckner
May 27, 2024 -

Rivertown Toyota responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 23, 2024

They are easy to deal with and they respect your budget and your time there. More

by Chetpnll
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sabrina my sales person, John Hopkins
May 24, 2024 -

Rivertown Toyota responded

Congratulations on your new vehicle! We're thrilled to have delivered an exceptional sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

May 22, 2024

Nice clean waiting area and if car is left, you do get a ride home More

by dotealy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
May 22, 2024 -

Rivertown Toyota responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 21, 2024

I arrived at 7:30 am for Appt. Checked in and started to wait. I told them I had to wait at the dealership. I expected a 2 to 3 hour wait. Thankfully, I checked my email at the 2 h More

by Katie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know their names
May 23, 2024 -

Rivertown Toyota responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Jun 10, 2024 -

Rivertown Toyota responded

Thank you for bringing this to my attention. I apologize for the long wait time to have your vehicle serviced with us. I would like an opportunity to fix this and to earn your business, please contact me at bwilliams@RivertownToyota.com. I look forward to speaking with you. Bradley Williams, General Manager

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