Rivertown Toyota

Tried to contact my service representative on numerous occasions to ask questions about recommendations for service. Texts were not answered and calls were not returned. Spoke to a second representative a occasions to ask questions about recommendations for service. Texts were not answered and calls were not returned. Spoke to a second representative and when i attempted to call him back a couple days later after the service had been completed, I couldn’t reach anyone at the store. More

They completed the requested maintenance. It was busy but still accepted an emergency walk in. It was busy but still accepted an emergency walk in. More

The service was quick, however, my online price showed approx $60 for the oil change and then a 10% discount for an afternoon appointment. At checkout the total was $80 and i had to ask about the 10%. The approx $60 for the oil change and then a 10% discount for an afternoon appointment. At checkout the total was $80 and i had to ask about the 10%. The appointment link was not intuitive as I couldn't find my original price of $60. Recommend keeping records of your original quote. More

The staff is always very curteos and willing to assist you the best of their ability. you the best of their ability. More

Very welcoming atmosphere, essential amenities provided as well. Everyone there treated me with dignity and respect. Shout out to Joey, I absolutely love my new car. I intend to become a life custome as well. Everyone there treated me with dignity and respect. Shout out to Joey, I absolutely love my new car. I intend to become a life customer. More

Clean neat every one helpful . Prompt with the service very reasonably priced. Waiting accommodation excellent Prompt with the service very reasonably priced. Waiting accommodation excellent More

Loan underwriter was obviously in it for himself trying to push all the extras.it was an ok experience except for him.Gm told me he would get back with me after the worldwide hack of their systems and he n to push all the extras.it was an ok experience except for him.Gm told me he would get back with me after the worldwide hack of their systems and he never did More

Understood my needs and were able to fulfill. Did not try to pressure me into changing my mind. Did not try to pressure me into changing my mind. More

Quick service on my vehicle this morning. Dealership sticks to the scheduled service and appreciate this. Staff are attentive and respectful. Dealership sticks to the scheduled service and appreciate this. Staff are attentive and respectful. More

I was told my car would be ready in 1hr 30. Try 2hr 30 minutes Try 2hr 30 minutes More