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Rivertown Toyota

Columbus, GA

Overview
Reviews
Vehicles
4.2
858 Reviews
Call Dealership (706) 324-1234

1661 Whittlesly Road

Columbus, GA

31904

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Showing 858 reviews

October 09, 2024

Totally professional staff. Took interest in my car situation as if it was their car More

by Aharrison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RICH
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Oct 13, 2024 -

Rivertown Toyota responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!

October 09, 2024

Constantly dissatisfied when getting vehicles serviced here due to appointment scheduling and professionalism of techs. More

by MLavern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin
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Oct 13, 2024 -

Rivertown Toyota responded

MLavern, We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Bradley Williams General Manager bwilliams@rivertownautomall.com

October 08, 2024

I've always had great service at Rivertown Toyota. I'm always treated with respect and the work is always great. More

by Jhoustonfdj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich, , John Hopkins
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Oct 13, 2024 -

Rivertown Toyota responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 05, 2024

Clean, spaciou waiting area. Internet is good. Efficiency of staff in scheduling Ample space for parking. More

by Emilda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gil Vargas
Report | Print
Oct 12, 2024 -

Rivertown Toyota responded

Hello Emilda, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 04, 2024

Well you make an appt for 11:00 for an oil change and the person they give it to is at lunch so they don’t start working on your vehicle until 12:30 after they get back from lunch. More

by reginahayes0117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Unchangco
Report | Print
Oct 06, 2024 -

Rivertown Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (706) 322-8891 when you have a chance. Thank you, and we look forward to hearing from you.

October 03, 2024

Great . Used this one in Columbus Georgia lot ! All ways drive a TOYOTA!!! Clean place . More

by Faith1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Report | Print
Oct 06, 2024 -

Rivertown Toyota responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

October 02, 2024

Nice experience for first time oil change. The man name Rich that helped me was very polite, knowledgeable, and explained everything to me about my service. More

by nannycarswell1025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich, John Hopkins
Report | Print
Oct 06, 2024 -

Rivertown Toyota responded

Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

October 02, 2024

Awesome customer service! Time on task. Not long of a wait. Clean facility and everyone was so nice More

by Kgarner01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Report | Print
Oct 06, 2024 -

Rivertown Toyota responded

Hi, your satisfaction is our top priority. If you have any further questions, please give us a call. We're always happy to help!

October 02, 2024

Best customer service representative (Rich) and dealership personnel I have ever dealt with, for buying or vehicle services. More

by Gbatman156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Fuller, John Hopkins
Report | Print
Oct 05, 2024 -

Rivertown Toyota responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day!

October 02, 2024

The welcome was great- the information given after the quote was misspoken and not accurate for my decision making of my repairs. More

by Johnnyee4430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Fuller
Report | Print
Oct 06, 2024 -

Rivertown Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

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