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Rivertown Toyota

Columbus, GA

4.2
858 Reviews

1661 Whittlesly Road

Columbus, GA

31904

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Showing 858 reviews

October 24, 2024

I was at Toyota to have oil & oil filter changed; tires rotated and general check. It was 2 1/2 hours before it was completed. There was a minor incorrect copy of my mileage, and they suggested I have an a More

by trschoenborn
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Oct 26, 2024 -

Rivertown Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (706) 322-8891.

October 22, 2024

Got exactly what I wanted at the price o wanted. Kept me informed from start to finish. More

by Jeffery
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Middleton
Oct 25, 2024 -

Rivertown Toyota responded

Hi Jeffery, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

October 20, 2024

It was super easy to navigate, everyone was very polite, and helpful. And also the services was great as well. More

by Kj
Recommend Dealer
Yes
Employees Worked With
Service advisor- Giovanni Unchangco, John Hopkins
Oct 23, 2024 -

Rivertown Toyota responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

October 19, 2024

It just takes too long. Austin was perfect in his position. I have owned my Toyota for over 6 years and I have never had any problems. More

by martapetway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin , John Hopkins
Oct 25, 2024 -

Rivertown Toyota responded

martapetway, Thank you for your feedback. While I’m pleased to hear you received good service, I apologize for the long wait you experienced. Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention. We’re committed to improving your experience on your next visit. Brad Williams General Manager bwilliams@rivertownford.com

October 19, 2024

Dropped off my Tacoma for service. It was quick and a job well done. This is now my go-to dealership for service or new vehicles. More

by Riverdon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Oct 21, 2024 -

Rivertown Toyota responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rivertown Toyota. Until the next time we meet, take care!

October 18, 2024

I had the must wonderful experience at Toyota Rivertown in Columbus Ga. Their entire team was respectful, understanding and made sure l was completely satisfied with my choice of vehicle before l purchased More

by Willie Will
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
“Mike Strickland “New manger’s , John Hopkins
Oct 20, 2024 -

Rivertown Toyota responded

Hi Willie, thank you for your kind review; we are happy to pass along your comments to Kevin and the team here at Rivertown Toyota! Feel free to reach out to us if you need anything. Have a wonderful day.

Oct 20, 2024 -

Willie Will responded

To Rivertown Toyota Columbus Ga, You are welcome.

October 12, 2024

I was scheduled to have tires rotated and two tires replaced on Saturday, one tire was leaking down on Friday and I had to have my truck to go see hospice patients in rural Georgia. They worked me in a More

by Temiller60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Oct 15, 2024 -

Rivertown Toyota responded

Hi, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 11, 2024

Very efficient and professional. The entire experience makes this dealer a business I definitely recommend. More

by jdharper02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Oct 13, 2024 -

Rivertown Toyota responded

Hi, thank you so much for your positive comments about Rivertown Toyota! Thanks again for the recommendation, and have an amazing day!

October 11, 2024

My experience at this dealership is very top drawer, and the salesman that I had joey was very very professional. More

by Leonardalive007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey, John Hopkins
Oct 13, 2024 -

Rivertown Toyota responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 10, 2024

I can't express enough our appreciation for Bo at Rivertown Toyota. So kind and knowledgeable, explained everything in detail. He made our experience as pleasant as can be. The entire process was More

by kerryholguin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bo
Oct 13, 2024 -

Rivertown Toyota responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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