Rivertown Toyota

Very welcoming atmosphere, essential amenities provided as well. Everyone there treated me with dignity and respect. Shout out to Joey, I absolutely love my new car. I intend to become a life custome as well. Everyone there treated me with dignity and respect. Shout out to Joey, I absolutely love my new car. I intend to become a life customer. More

Loan underwriter was obviously in it for himself trying to push all the extras.it was an ok experience except for him.Gm told me he would get back with me after the worldwide hack of their systems and he n to push all the extras.it was an ok experience except for him.Gm told me he would get back with me after the worldwide hack of their systems and he never did More

Understood my needs and were able to fulfill. Did not try to pressure me into changing my mind. Did not try to pressure me into changing my mind. More

Quick service on my vehicle this morning. Dealership sticks to the scheduled service and appreciate this. Staff are attentive and respectful. Dealership sticks to the scheduled service and appreciate this. Staff are attentive and respectful. More

Excellent and efficient service with a very customer-friendly staff. Always a very pleasant experience and they keep you informed as you wait. customer-friendly staff. Always a very pleasant experience and they keep you informed as you wait. More

I was told my car would be ready in 1hr 30. Try 2hr 30 minutes Try 2hr 30 minutes More

I have been dealing with this car dealership since 2010. I have never had a problem of any kind I have never had a problem of any kind More

UPDATE 9-4-2024 Do not buy a USED car from this dealer. If you absolutely must, PLEASE HAVE A INDEPENDENT MECHANIC CHECK THE CAR!!!!! When i purchased the car it had a red light on the dash for dealer. If you absolutely must, PLEASE HAVE A INDEPENDENT MECHANIC CHECK THE CAR!!!!! When i purchased the car it had a red light on the dash for the keyless entry. Rivertown scanned it and said there were no codes, it was just the battery alert for the key. Now that I’ve been able to take it to a Mazda dealer to be checked I’ve found out that RIVERTOWN TOYOTA sold me a car that could stop cranking at anytime because the start-stop Module is faulty and it is a $1100 repair bill to fix. This has been the WORST experience buying a car from a “ BIG NAME DEALER” That I’ve ever went thru ~~~UPDATE 7/31/24 I would like to Thank the GM MR. Bradley Williams for his help in getting the problems I experienced resolved. Although I was having a hard time, as soon as Mr Williams stepped in the problem was quickly corrected.~~~ -------------------------------------------------------‐-------------- My many visits to rivertown since june 25th has to be the worst car buying experience I have ever had. Today is July 18th the problems persist. 1st problem- the cars tag light was busted and AKE system had a malfunction That was eventually fixed. But now the Beige leather Driver seat is Severely Discolored due to a employee getting grease on the seat and the ensuing Defacement in the attempt at the Removal/cleaning of the grease. But on a side note My salesman LEE Middleton was awesome As was the help so far provided by Mrs Jada & Mr tron. More

Always professional and efficient. Staff is courteous, knowledgeable, friendly, and willing to go the extra mile. Staff is courteous, knowledgeable, friendly, and willing to go the extra mile. More

I'm sad to say the service department is lacking in taking care of their customers taking care of their customers More