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Rivertown Toyota

Columbus, GA

4.2
774 Reviews

1661 Whittlesly Road

Columbus, GA

31904

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Showing 774 reviews

August 16, 2024

Y’all, go on over there and ask for Genario! He cares for his customers and makes sure they leave with the car fit just for them. Overall, my experience with RiverTown Toyota was a fairly good More

by ommiedeyona97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Genario Johnson , John Hopkins
Aug 18, 2024 -

Rivertown Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

August 14, 2024

It was easy to get an appointment at a time that was convenient for me. More

by buddyharris2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock
Aug 16, 2024 -

Rivertown Toyota responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

August 13, 2024

Outstanding service! My appointment was scheduled for 9am and I was taken care of and out by 10. More

by grayantonio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Aug 16, 2024 -

Rivertown Toyota responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 12, 2024

They do Good work and I like the coupons to reduce prices in this dreadful economy. More

by Harold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert from service department
Aug 16, 2024 -

Rivertown Toyota responded

Hi Harold, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

August 12, 2024

Service center is really good. Prompt service and friendly. The text service was great. Will do business again. More

by f.setelin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natali
Aug 16, 2024 -

Rivertown Toyota responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 10, 2024

The collision department did warranty work on a paint recall on my Rav 4 . I could not be more satisfied with the end product and the courteous service we received. They were prompt and very easy to work More

by judyhodom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal in collision
Aug 11, 2024 -

Rivertown Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rivertown Toyota! We look forward to your next visit! Take care!

August 10, 2024

Has gone downhill the past 5 years or so. Service on the weekend is way overbooked and they will try to add so many additional services. Sometimes repeating services performed in the past (cl More

by 4Run2015
Recommend Dealer
No
Employees Worked With
Jose
Aug 13, 2024 -

Rivertown Toyota responded

Thank you for bringing this to my attention. I apologize for this negative experience you had with us. I would like an opportunity to address your concerns and to earn your business, please contact me at bwilliams@RivertownToyota.com. I look forward to speaking with you. Bradley Williams, General Manager

August 09, 2024

I took delivery of my new 2025 Toyota Camry XSE hybrid on Monday and I have never been more satisfied with a car. I want to thank, Brad Williams the GM, Mr. Winford the new car sales manager, Ms. Melissa in More

by shawn_harris74@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Williams, Winford Lee, Genario Johnson, Melissa (Finance), John Hopkins
Aug 10, 2024 -

Rivertown Toyota responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

August 09, 2024

Prompt efficient courteous service. All team members met our needs and went above and beyond. Thank you! We will be back! More

by stcwilks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Aug 11, 2024 -

Rivertown Toyota responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

August 08, 2024

Great service. My only contact was with Richard, very sociable! Very pleased with my Cambry More

by Audrey.lenig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard, service desk
Aug 10, 2024 -

Rivertown Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rivertown Toyota! Until the next time we meet, take care!

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