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Rivertown Toyota

Columbus, GA

4.0
638 Reviews

1661 Whittlesly Road

Columbus, GA

31904

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Showing 638 reviews

January 31, 2024

Really friendly and always quick to help as soon as you walk in or drive up to service! More

by childsn26
Recommend Dealer
Yes
Employees Worked With
Lanton , John Hopkins
Feb 01, 2024 -

Rivertown Toyota responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 29, 2024

The dealership is very Friendly, clean, and the people are very attentive. I will only shop for cars there. More

by Tina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lanton Kyle
Jan 31, 2024 -

Rivertown Toyota responded

We're glad to hear that scheduling was easy and that our communication was helpful and excellent throughout your service experience. Keeping our customers informed is important to us, and we appreciate your positive feedback. Thank you for choosing our services, and we look forward to serving you again in the future!

January 24, 2024

I had a great experience. Service Advisor was very courteous and helpful. I will come back. More

by aquesada44
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy
Jan 26, 2024 -

Rivertown Toyota responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 24, 2024

Brett Smith took care of my Service request and needs. Thanks to the technicians and all service department team. More

by stephenarogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Smith and Kevin George 5 Star
Jan 26, 2024 -

Rivertown Toyota responded

Thank you for your positive feedback! We're delighted that Brett and our service team could assist you with your service needs. If you have any further comments or questions, please feel free to reach out. We appreciate your business!

January 23, 2024

Everyone at the dealership was real nice polite. I sat and waited for my car for 2 hours. I had no problem with that. I have to wait to get my key made. More

by papamama862002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Jan 27, 2024 -

Rivertown Toyota responded

We're pleased to hear that everyone at the dealership was nice and polite during your visit. Thank you for your patience during the 2-hour wait for your car, and we appreciate your understanding about the key-making process. Thank you for choosing us, and we look forward to assisting you in the future!

January 22, 2024

I recently purchased a 2024 Toyota Tundra from Rivertown Toyota in Columbus, GA and had the pleasure of working with Sabrina. As someone who is usually reluctant to step on a car lot, I was pleasantly surpr More

by MC Hammer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sabrina Bibles
Jan 26, 2024 -

Rivertown Toyota responded

Thank you for taking the time to share your positive experience with Sabrina and our team at Rivertown Toyota. We're thrilled to hear that Sabrina provided you with a hassle-free and enjoyable car-buying experience. It's fantastic that she demonstrated professionalism, empathy, and a high level of emotional intelligence to help you find the perfect truck. Your recommendation is greatly appreciated, and we hope you continue to enjoy your new Toyota Tundra. Safe travels in your new vehicle!

January 17, 2024

The customer service representative was courteous and informative. The car mechanic did a wonderful job. My car glides over the road like never before. Natalie and David get five stars. More

by Lee Capraro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie, David Duke
Jan 21, 2024 -

Rivertown Toyota responded

We're delighted to hear that you had a positive experience with the customer service representative, Natalie, and the car mechanic, David. Courteous and informative service, combined with a wonderful job on your car, is exactly what we aim for. It's great to know that your car now glides over the road like never before. Thank you for choosing us, and we look forward to serving you again! Safe travels!

January 17, 2024

I stayed with my truck and waited for it to be checked out. The service was quick and efficient. More

by lw903472
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Jan 21, 2024 -

Rivertown Toyota responded

We're pleased to hear that you had a quick and efficient service experience with your truck. Thank you for choosing us, and we look forward to serving you again! Safe travels!

January 16, 2024

I was able to get everything done at one time and it was to my satisfaction. More

by Gatman57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose, John Hopkins
Jan 18, 2024 -

Rivertown Toyota responded

We are thrilled to hear that you had a prompt and satisfying experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 16, 2024

Even though I didn’t buy my Tacoma here, I get great service on my truck. This particular service the technician did a video walk around while my truck was on the lift and I was able to see parts of my More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Jan 19, 2024 -

Rivertown Toyota responded

It's great to hear that you received great service on your Tacoma. Thank you for sharing your positive experience. Safe travels with your well-serviced Tacoma!

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