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Rivertown Toyota

Columbus, GA

Overview
Reviews
Vehicles
4.2
857 Reviews
Call Dealership (706) 324-1234

1661 Whittlesly Road

Columbus, GA

31904

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Showing 856 reviews

November 02, 2024

As always, the friendly and helpful staff serviced my car with upfront pricing and timely service. More

by Camryowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine Haas
Report | Print
Nov 05, 2024 -

Rivertown Toyota responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 29, 2024

Very professional. Timely. Great service. Always a pleasure. My 4th vehicle purchased from River town. Will continue my patronage More

by Bubbagolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone
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Nov 01, 2024 -

Rivertown Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 28, 2024

Mr McLendon did and outstanding job he was on top of his game I will send my friends to see him and hopefully they buy a vehicle he did a very professional job More

by Jtstewart1951
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr Mclendon, John Hopkins
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Nov 01, 2024 -

Rivertown Toyota responded

Hi, we're happy to hear you had such a positive experience with McLendon! We are always more than happy to assist you if anything else comes up. Take care!

October 25, 2024

Exceptional dealership, I was in there and out. Also, great teamwork to ensure I was always being taking care of. More

by Domino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Assaad, John Hopkins
Report | Print
Oct 26, 2024 -

Rivertown Toyota responded

Hi Domino, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 25, 2024

Terrible customer service in service department. Walked in nobody acknowledge you because they are busy using their own cellphone More

by Dro
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christine
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Oct 26, 2024 -

Rivertown Toyota responded

Thank you for informing me about your situation. Please know that we are looking into your concerns. Lee Winford, our General Sales Manager, will be reaching out to you soon to assist. If there is anything I can do in the meantime, please feel free to reach out to me directly. Bradley Williams General Manager bwilliams@RivertownToyota.com

October 25, 2024

Excellent customer service, efficient, thorough and my advisor stayed in contact with me to keep me updated. More

by khelarichardson79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Report | Print
Oct 27, 2024 -

Rivertown Toyota responded

Hi, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

October 25, 2024

Was greeted by a friendly representative. She let me know about the defencies that were found. They repaired them in a timely manner. I will be back. More

by Hwade1252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine Haas, John Hopkins
Report | Print
Oct 27, 2024 -

Rivertown Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rivertown Toyota! We are always more than happy to assist you if anything else comes up. Take care!

October 25, 2024

Rich Fuller, in the service Dept. got me in/out quickly and was a pleasure to work with. Thank You ! More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Fuller, John Hopkins
Report | Print
Oct 27, 2024 -

Rivertown Toyota responded

Hi Chris, thank you for your kind review; we are happy to pass along your comments to Rich here at Rivertown Toyota! We look forward to your next visit! Take care!

October 24, 2024

I was at Toyota to have oil & oil filter changed; tires rotated and general check. It was 2 1/2 hours before it was completed. There was a minor incorrect copy of my mileage, and they suggested I have an a More

by trschoenborn
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Report | Print
Oct 26, 2024 -

Rivertown Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (706) 322-8891.

October 22, 2024

Got exactly what I wanted at the price o wanted. Kept me informed from start to finish. More

by Jeffery
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Middleton
Report | Print
Oct 25, 2024 -

Rivertown Toyota responded

Hi Jeffery, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

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