Rivertown Toyota

Veronica was very courteous and understanding. They made sure the car was very ready before I picked it up. Gave me a loan when they realized they needed longer. I was hospitalized when the car wa They made sure the car was very ready before I picked it up. Gave me a loan when they realized they needed longer. I was hospitalized when the car was ready and Veronica helped me think of a way to get my car and return the loaner. Thanks Veronica for your help. More

First time I’ve ever waited under an hour for an oil change. They did a good job. But there’s always room for improvement. change. They did a good job. But there’s always room for improvement. More

Austin, the service manager was very helpful with helping me solve my car problems. He explained and showed me the problems with my vehicle.. Austin is the only person I feel comfortable with right now.help me solve my car problems. He explained and showed me the problems with my vehicle.. Austin is the only person I feel comfortable with right now.helping me. More

Thank you for servicing my Lexus RX 350 tire rotation a also Multi point inspection Customer service was kind and helpful also Multi point inspection Customer service was kind and helpful More

What Rivertown could have done better was honor the agreement of my Jeep Gladiator trade-in of $32,800 that we made in December of 2024. They were obviously making false promises to get me out the doo agreement of my Jeep Gladiator trade-in of $32,800 that we made in December of 2024. They were obviously making false promises to get me out the door for a car that was arriving later. It’s funny how a month later in January 2025, Reyes would only give me $27,000 for it. He's also a clown so maybe trade him out for someone more intelligent and down to earth. The smell of coins was oozing out of his pores. I have an 807 credit score and Reyes tried to convince me to take his 7.79% over my 5.54% because he was offering a $500 rebate. He said you can refinance to your loan later and make it out on top with the extra $500 from Rivertown. Again, he's a clown 🤡, calm down Scrooge McDuck. If it wasn’t for my disdain for the Jeep brand, I would have walked. My next Toyota purchase won’t be with Rivertown and most definitely won’t be with Reyes. There’s a reason they had not one, but two finance employees leave for better employment just days apart. More

Very courteous, professional & fast service. Love the ride share service that they provide...very convenient. Love the ride share service that they provide...very convenient. More

Friendly service writers and quick service. I was traveling home post Christmas and they accommodated my quick delivery request. I like the option of knowing what needs to be fixed but giving m I was traveling home post Christmas and they accommodated my quick delivery request. I like the option of knowing what needs to be fixed but giving me the opportunity to approve/decline the repairs via text. More

Todays vehicle service went off without a hitch. Dropped off the car at 7:05am and received the service completed call at 7:48am, finished eating my breakfast then ran back by and picked it up.... e Dropped off the car at 7:05am and received the service completed call at 7:48am, finished eating my breakfast then ran back by and picked it up.... even aired up the spare tire for me.... thanks guys, great job today!!!... More

Too much to write about. The service rep and the service dept were terrible. Very disappointed The service rep and the service dept were terrible. Very disappointed More

This trip to have my truck serviced left me very disappointed. I can to have my oil changed and get the tread checked on my tires. I arrived for my appointment at 9 am to see that they were overbook disappointed. I can to have my oil changed and get the tread checked on my tires. I arrived for my appointment at 9 am to see that they were overbooked. When the worker finally came to check me in he saw that part of the appointment was getting the tread checked on my tires. After only a quick glance at one of my tires he immediately tried to sell me that my tires needed to be replaced (they are not that worn). 15 minutes later he gave me a quota for how much it would cost to replace my tires. Whether it was intentional or not the perception was that he was going to convince me to replace my tires whether I needed to or not to make a sale. I then had to wait three hours for an oil change. Overall I felt today was a waste of my time and money. This was the first time I left a Toyota dealership feeling like I was getting scammed More