Rivertown Toyota

I didn’t believe what the extra repairs needed. Asked if I could go see what the mechanic was talking about. I got to see what needed repair and agreed. The mechanic was excellent and I also asked Asked if I could go see what the mechanic was talking about. I got to see what needed repair and agreed. The mechanic was excellent and I also asked for my old part to make sure it got taken care of and I got it. More

Am so pleased with the service today. I thought the car needed alignment - fixed. Thanks I thought the car needed alignment - fixed. Thanks More

Dealer was tiy I. Repair, reasonable charge and completed the repair on time with no wait for car pick up. Repair, reasonable charge and completed the repair on time with no wait for car pick up. More

Top notch service. Very professional. They do things in a timely manner. I have always been taken care of. Very professional. They do things in a timely manner. I have always been taken care of. More

Everyone that we spoke to was very friendly. They focused on us, offered assistance whenever they could. They have free coffee and hot chocolate. They worked hard to get us in a vehicle same day They focused on us, offered assistance whenever they could. They have free coffee and hot chocolate. They worked hard to get us in a vehicle same day. More

Service advisor not very friendly however, at the end it turned out okay. I guess he was having a bad morning turned out okay. I guess he was having a bad morning More

Richard Fuller and Riverside Toyota did a great job replacing my tires and checking everything. Rich was very thoughtful and helpful, and I know I will be much safer with new tires. Thank you. Nancy replacing my tires and checking everything. Rich was very thoughtful and helpful, and I know I will be much safer with new tires. Thank you. Nancy Powell More

I appreciate the quick service & great job done by the service personnel—you are the best! service personnel—you are the best! More

I didn’t get a text from my representative this time to communicate with me. I called 3 times and still no response from my rep til after the car was repaired which was 5 hrs. I left a message for him to c communicate with me. I called 3 times and still no response from my rep til after the car was repaired which was 5 hrs. I left a message for him to call. He was friendly when I got there. Service could have been better! I get a text at 5:20 telling me that you close at 6. Had he returned my call, I could have already been there which was my plan. From my last 3 visits, customer service needs to get better! My car was ready and parked out front on my last visit for a while and my rep never called me. I had previously asked about it. Communication skills really need to improve!!! More

The staff advisor was great. Very nice and kept texting me about my vehicle.i didn't have a long wait., Nice job. Very nice and kept texting me about my vehicle.i didn't have a long wait., Nice job. More