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Rivertown Toyota

Columbus, GA

Overview
Reviews
Vehicles
4.2
903 Reviews
Call Dealership (706) 324-1234

1661 Whittlesly Road

Columbus, GA

31904

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Showing 903 reviews

March 28, 2025

Bought a Supra mid February, traded my car for it and had it shipped to me in Florida. They still have not done the registration, tags or transfer and now I have a license suspension, extra fees and my new c More

by foxyniko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Hopkins
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March 28, 2025

Friendly, efficient and professional and good location. Looks out for customers and explains repairs in terms customers can understand. More

by Pcollinspc3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Menendez, John Hopkins
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Mar 29, 2025 -

Rivertown Toyota responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rivertown Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 26, 2025

Awesome , great service, Brittney Thomas Grest sales Lady . Haven't had a bad experience at all . Thanks for all yall do ! More

by rivkah44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRITTANY THOMAS
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Mar 29, 2025 -

Rivertown Toyota responded

Hi, we're happy to hear you had such a positive experience with Brittney! Feel free to reach out to us if you need anything. Have a wonderful day.

March 25, 2025

Absolutely horrible. Did nothing to car for five hours. AWFUL SERVICE! No accountability. STAY AWAY! More

by ATURNER1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allen
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Mar 28, 2025 -

Rivertown Toyota responded

Thank you for sharing your feedback with us! We're sorry to hear that we didn’t meet your expectations. Your input is valuable, and it will help us to provide a better experience for you in the future. Rest assured, we’re looking into your concerns and will get back to you as soon as possible. We appreciate your patience and understanding. Gil Michelson Service Director Rivertown Toyota Direct: (706) 780-4668 gmichelson@rivertowntoyota.com

March 22, 2025

Service representative very cordial and made a wrong right even after the supposed time to get it resolved had expired More

by dawgs67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Bieber
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Mar 24, 2025 -

Rivertown Toyota responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

March 21, 2025

Very courteous service today. Thank you, Natali. All of my concerns were addressed. Timely service. More

by Elder Ponder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natali
Report | Print
Mar 22, 2025 -

Rivertown Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to Natali here at Rivertown Toyota! We are always more than happy to assist you if anything else comes up. Take care!

March 20, 2025

Had my tires rotated and oil change. Service advisor MJ was wonderful and a delight! Truck was serviced and ready very fast. Maybe an hour and 15 minutes. Manager Trey was very polite an More

by usmcslaten9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Thomas , Merissa Slaten
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Mar 22, 2025 -

Rivertown Toyota responded

Hi, we're happy to hear you had such a positive experience with MJ and Trey! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 16, 2025

the employees at Rivertown are some of the nicest people. Desmon Baker was top notch!!!! More

by marcery1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desmon Baker
Report | Print
Mar 18, 2025 -

Rivertown Toyota responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 15, 2025

Very friendly staff and knowledgeable. They kept me informed during the repairs to my vehicle. More

by rlawrence244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desmond Baker
Report | Print
Mar 19, 2025 -

Rivertown Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rivertown Toyota. We can't wait to see you again, have a great day.

March 14, 2025

Received mixed information from service schedulers. I was tolerating i had to leave my car since work would take over 4 hours. However very happy that my service provider Allen stated it would not take More

by granite-outsole2p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
Report | Print
Mar 17, 2025 -

Rivertown Toyota responded

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

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