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Rivertown Subaru

Columbus, GA

4.6
160 Reviews

1661 Whittlesey Road

Columbus, GA

31904

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Showing 160 reviews

September 01, 2023

They sold me a 2020 Dodge Journey with less than 28k miles. Immediately started having issues with it. Come to find out it needed a new engine. They were in complete denial and completely unconcerned wi More

by Bigrover67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Quinton
Sep 07, 2023 -

Rivertown Subaru responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

August 30, 2023

Every representative was professional, knowledgeable and friendly. They answered all my questions to my satisfaction. I will always take my car to their service center! More

by ldmckee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Gladney
Sep 06, 2023 -

Rivertown Subaru responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 24, 2023

Rivertown Subaru provides excellent customer service and works hard to ensure customer satisfaction. Thanks very much for all of your hard work in keeping me a satisfied customer. More

by autigr91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie
Sep 06, 2023 -

Rivertown Subaru responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 23, 2023

Always quick to get in and out even with no appointment. Service reps make sure you are happy and informed. More

by aclapper96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie and Amber
Sep 04, 2023 -

Rivertown Subaru responded

Thank you for the Five-Star review and for choosing Rivertown Subaru. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

August 17, 2023

I received Prompt and courteous service and the digital communication was a great help. Very pkeased More

by wmcdouglas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Gladney
Aug 26, 2023 -

Rivertown Subaru responded

We are excited to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 11, 2023

Mr. Mark Schneider taught me so much about my new vehicle and he’s made the car buying experience memorable and exciting. I look forward to my visits to service the vehicle and to say hello to him in the fut More

by nathaniel.j.valentine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Schneider
Sep 17, 2023 -

Rivertown Subaru responded

Congratulations on your new vehicle! At Rivertown Subaru, your satisfaction is our ultimate goal and we are pleased to hear that Mark was able to provide you with an exceptional sales experience! We look forward to the opportunity to assist you again in the future.

August 08, 2023

Solved all problems quickly and not expensive! The location is great and the people are efficient More

by rchoronRick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serviceman
Aug 12, 2023 -

Rivertown Subaru responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

August 08, 2023

My car was serviced in a few minutes with a nice cool and clean waiting area. More

by Char
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Gladney
Aug 26, 2023 -

Rivertown Subaru responded

We are excited to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 05, 2023

Very friendly staff; efficient & cordial. Excellent service. Would recommend. Facility okay: sufficient inventory. Need more colors. More

by foxdavide
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Byron Brown; Michael Strickland
Aug 14, 2023 -

Rivertown Subaru responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

August 02, 2023

Great car shopping and purchasing experience at Rivertown Suburu. I purchased a used car from Mark Schneider. Mark and the entire team were friendly, engaged, customer focused, answered my questions. The More

by jvmossjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Schneider
Aug 07, 2023 -

Rivertown Subaru responded

Thank you for sharing your positive experience! Congratulations on your new vehicle!

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