Rivertown Subaru

The shop manager, Amber, stayed on top of things and gave me updates. Service was done pretty much within her estimated time. me updates. Service was done pretty much within her estimated time. More

Bought my car here. Have always had good, fast and friendly service. They explain everything well. Have always had good, fast and friendly service. They explain everything well. More

Pretty run of the mill dealer. Never felt like I was getting the greatest service or a greatest deal when i bought my car but never had a particularly bad experience like finding I Never felt like I was getting the greatest service or a greatest deal when i bought my car but never had a particularly bad experience like finding I bought a lemon or that the service department misdiagnosed a problem More

Good service very friendly in and out quickly clean waiting area good coffee Curtis at part department very friendly great service waiting area good coffee Curtis at part department very friendly great service More

So this is how petty this dealership is. They reached out to me to buy a car I had listed on FB. Sent them all the info and after pulling a carfax they made me a cash offer. After a couple They reached out to me to buy a car I had listed on FB. Sent them all the info and after pulling a carfax they made me a cash offer. After a couple days I reached back out to see if I could get more for my vehicle if I were to trade it as we all know they can show you more for a trade based on the markup they have in their own vehicle. Not at Rivertown Subaru. They offered me less. No problem right, simply walk away. A week later one of their salesman (Teron) then gave me a 1 star rating on my Facebook commerce account stating “vehicle has been in an accident and did not disclose”. Not only is this a lie it doesn’t even make sense. Any dealer out there is going to pull a Carfax to verify the vehicle condition so you’d have to be a fool to tell them it hadn’t. It never even came up in our conversation as I simply supplied the VIN so they could verify condition. To say anything different is not only dishonest but slanderous. But that’s exactly what you get with this dealership. To say I’d highly NOT recommend them would be an understatement More

Very knowledgeable and professional. They take care of their customers. Keeps the customer informed of the status of the work being performed. They take care of their customers. Keeps the customer informed of the status of the work being performed. More

Friendly and reliable service. They took the time to explain everything that needed to be done. They took the time to explain everything that needed to be done. More

Worth leaving my feedback in my case! My appointment was at 11am and got the car back 3:30pm early this week with my service request of TPMS unfixed while their digging out and present My appointment was at 11am and got the car back 3:30pm early this week with my service request of TPMS unfixed while their digging out and presenting additional services list for me to select from. Yes it is good to diagnose and recommend the needful…but the service priority is what I requested in the first place…… Doubt the services I requested should have taken 4+ hours, Oil change, the Drive belt replacement and the air filter yet the TPMS dropped off as it would take another one hour…. Guess you would add another labor cost when I revisit to fix the TPMS later. Perhaps lacking techs or queue of services taking longer on the day…but then should not slip the service schedule in. Complained it took too long four hours and got replied what they could do? As a customer, Should I interpret it this is what it is…take it? Or have to give my answer….close your service business? More

I have had the best experiences with this dealership. The personnel are courteous and friendly. I highly recommend them for service and just general all around excellent service! The personnel are courteous and friendly. I highly recommend them for service and just general all around excellent service! More

Amber is always a joy to work with. She helps me understand what the problem is with my car and gives me options as to how to solve the problem. She helps me understand what the problem is with my car and gives me options as to how to solve the problem. More