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Rivertown Subaru

Columbus, GA

Overview
Reviews
4.6
160 Reviews
Call Dealership (706) 322-9927

1661 Whittlesey Road

Columbus, GA

31904

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Showing 160 reviews

January 21, 2024

Everyone in the service department was extremely nice- especially the service manager-one of the guys even took me to Panera so I could get some lunch. More

by Jbcwinston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager and one of technicians-sorry-neglected to get their names
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Jan 23, 2024 -

Rivertown Subaru responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

Helpful
January 19, 2024

Rivertown Subaru is a great dealership that provides excellent service after the sale. I highly recommend! More

by joedasher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber
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Jan 23, 2024 -

Rivertown Subaru responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
January 18, 2024

Good experience today with Amber at the helm. Glad I bought an extended warranty when I bought my Subaru Certified used vehicle. It came in handy with 4k miles to go on the warranty, my ball bear More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber and Kenneth
Report | Print
Jan 24, 2024 -

Rivertown Subaru responded

We're pleased to hear that you had a good experience today with Amber at the helm. It's great that the extended warranty you purchased for your Subaru Certified used vehicle came in handy and saved you a significant amount on the ball bearings replacement. Overall, we're delighted to know that you had a pleasant service experience. Thank you for choosing us, and we appreciate your positive feedback!

Helpful
January 13, 2024

I made an appointment on Thursday and took my car in Friday. To be honest I had not taken my car to this dealer for about 2-3 services due to a bad experience about a year ago, but wanted the dealer to More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
Report | Print
Jan 17, 2024 -

Rivertown Subaru responded

It's great to hear that you had a positive experience with our service, especially after a previous negative encounter. Thank you for giving us a second chance to earn your business. Having a helpful and pleasant service representative like Amber can make a significant difference in customer satisfaction. It's good to know that you were able to address the brake issue promptly and prevent potential safety concerns. Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
January 10, 2024

I am always greeted with a smile. They are great about giving me all the information regarding services needed on my car. More

by Mara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie and Kenneth
Report | Print
Jan 12, 2024 -

Rivertown Subaru responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
January 10, 2024

Always enjoy and appreciate Ronnie & Amber in the service department! They always go above and beyond More

by Dhay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie, Amber
Report | Print
Jan 12, 2024 -

Rivertown Subaru responded

It's fantastic to hear that you had a great experience and that Ronnie and Amber went the extra mile! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
January 09, 2024

I brought my vehicle in and they found the issue very quickly. Amazing customer service as well! More

by Justin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tech and service advisor
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Jan 10, 2024 -

Rivertown Subaru responded

We are thrilled to hear that you had an amazing experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
January 08, 2024

The appointment ment was easy to make. They kept me informed of the service details via emails. The work was efficient and comprehensive. More

by au
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Jan 10, 2024 -

Rivertown Subaru responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
December 29, 2023

The service department staff is great. They always assist me even without appointment and are very friendly! More

by Jesus Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Jones, Ronnie Gladney.
Report | Print
Dec 30, 2023 -

Rivertown Subaru responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
December 29, 2023

Rivertown Subaru is a great dealership. The people in the service department are very courteous. I always have sn easy and comfortable time when bringing my car for service. More

by Kmerritt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
Report | Print
Jan 03, 2024 -

Rivertown Subaru responded

We are thrilled to hear that you had a courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
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