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Rivertown Subaru

Columbus, GA

4.7
269 Reviews

1661 Whittlesey Road

Columbus, GA

31904

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Showing 269 reviews

January 27, 2025

Always a good experience. Friendly service department employees. They always explain everything they have done. Very efficient. More

by Merrtt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen mason
Jan 31, 2025 -

Rivertown Subaru responded

Hi, we are very happy we could provide you with a positive experience! Until the next time we meet, take care!

January 23, 2025

Good screener but what a mess! Left yesterday drive almost to dealership. I had been asking if open from evening before. No reply. So. Finally found out closed ! 120 mile round tri More

by Johnfranklynii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amy
Jan 24, 2025 -

Rivertown Subaru responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Kenneth Cook Rivertown Subaru Service Manager 706-780-4463 kcook@RivertownAutomall.com

January 21, 2025

They are very good at what they and very understanding also they will work with you with the price of your car More

by inkey.friskey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam
Jan 23, 2025 -

Rivertown Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 18, 2025

The service is prompt, thorough and efficient. My wait time was very minimal and that’s invaluable. More

by Swkirby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Jones
Jan 20, 2025 -

Rivertown Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

January 16, 2025

Did everything to get me a deal in a new car. 10 out of 10 will recommend More

by asomejoey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teran
Jan 17, 2025 -

Rivertown Subaru responded

Hi, thank you so much for the positive review! We hope to be of service to you again in the future. Best wishes, Rivertown Subaru

January 13, 2025

Rivertown Subaru in Columbus has an excellent service department- staffed with polite professionals who certainly live up to Subaru standards of excellence. I highly recommend them! More

by Mmitchell293
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jan 14, 2025 -

Rivertown Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 13, 2025

They took care of us. And feel safe driving safely. Very pleasant personnel. Amber always does her best to serve us. More

by Trainsteeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
Jan 16, 2025 -

Rivertown Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rivertown Subaru. If you have any further questions, please give us a call. We're always happy to help!

January 10, 2025

Very professional and knowledgeable salespersons. Comfortable waiting area with yummy coffees and snacks. Pleased with my car More

by crisjyachosky2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Chapman. Toyota. Brandee
Jan 12, 2025 -

Rivertown Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 06, 2025

I feel like I can trust the service advisers as they are always making sure I get a great deal on my service. They are respectful and service is done in a timely manner. More

by Kristy S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Jan 09, 2025 -

Rivertown Subaru responded

Hi Kristy, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 03, 2025

Every member of this team was great to work with. They were professional, personable and knowledgeable. They patiently answered all my questions and never made me feel rushed. Truly wonderful experie More

by Rbow622
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zachary Andes, Brady Murdock
Jan 05, 2025 -

Rivertown Subaru responded

Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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