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Rivertown Subaru

Columbus, GA

4.7
255 Reviews

1661 Whittlesey Road

Columbus, GA

31904

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Showing 255 reviews

February 10, 2025

Amber is awesome. Always professional and welcoming. She explains what work needs to be done and why. More

by Byers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
Feb 13, 2025 -

Rivertown Subaru responded

Hi, we are very happy Amber provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 07, 2025

Amber was great! She was very communicative throughout the whole process. Appreciate you guys! Thank you!! More

by asloan2090
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
Feb 11, 2025 -

Rivertown Subaru responded

Hi, we are very happy Amber could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 06, 2025

Fantastic Service Department! Steven and manager were very helpful and informative. 10 out of 10 More

by Jeppesen.katie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven and the service manager
Feb 10, 2025 -

Rivertown Subaru responded

Hello, we're happy you found our staff Steven to be so supportive during your experience here at Rivertown Subaru. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 04, 2025

I've leased and have bought many vehicles in my time. This was definitely one of the better experiences I've had. This dealership was no hassle. From the get go they were up front about the deal. I h More

by Mr P
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam, Christy, Dale, Allen
Feb 07, 2025 -

Rivertown Subaru responded

Hi, thank you for taking the time to leave a review for us at Rivertown Subaru. We're happy we could meet your expectations! If you're ever in need of more help, please let us know!

February 04, 2025

Quick service provided by reliable techs who don’t beat around the bush. They are always willing to give you a full diagnosis, and do a great job at laying out all options to best care for your car. More

by rashalynsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Feb 07, 2025 -

Rivertown Subaru responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 31, 2025

Much better than previous dealership. Amenities made wait more comfortable. Vehicle was taken into shop quickly and service performed in a reasonable time. Staff were friendly and profess More

by CL
Service Time
Recommend Dealer
Yes
Employees Worked With
Stephen, Amy
Feb 03, 2025 -

Rivertown Subaru responded

Hi, we appreciate your positive review about your experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

January 27, 2025

Always a good experience. Friendly service department employees. They always explain everything they have done. Very efficient. More

by Merrtt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen mason
Jan 31, 2025 -

Rivertown Subaru responded

Hi, we are very happy we could provide you with a positive experience! Until the next time we meet, take care!

January 23, 2025

Good screener but what a mess! Left yesterday drive almost to dealership. I had been asking if open from evening before. No reply. So. Finally found out closed ! 120 mile round tri More

by Johnfranklynii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amy
Jan 24, 2025 -

Rivertown Subaru responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Kenneth Cook Rivertown Subaru Service Manager 706-780-4463 kcook@RivertownAutomall.com

January 21, 2025

They are very good at what they and very understanding also they will work with you with the price of your car More

by inkey.friskey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam
Jan 23, 2025 -

Rivertown Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 18, 2025

The service is prompt, thorough and efficient. My wait time was very minimal and that’s invaluable. More

by Swkirby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Jones
Jan 20, 2025 -

Rivertown Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.